Company Description

This role is based in Plano TX and will have a hybrid working schedule of 3 days/week in office. Relocation assistance is not available for this role.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Act as a liaison between IT Development and business functions to drive system enhancements to completion through business requirement gathering, documentation, prioritization, and testing in an Agile environment
• Resolve Tier 2 support requests driving to timely resolution for the end user
• Demonstrate thorough understanding on role hierarchy, forecast hierarchy and territory hierarchy
• Troubleshoot and resolve tier 2 tickets from sales users related to Salesforce, sales forecasting, and other sales tools
• Drive all issues to resolution with a strong focus on customer satisfaction through timely follow-up, attention to detail, and cross functional collaboration with IT and other team members
• Work closely with the company’s Subject Matter Experts and IT to research & resolve issues related to Salesforce & Clari
• Partner with Sales Operations, Sales Leadership, and our Revenue Acceleration team to understand business requirements for systemic enhancements and then partner closely with IT Development for execution through an Agile environment
• Perform business requirement gathering, documentation, prioritization, and testing in an Agile environment
• Conduct change management for related system enhancements
• Project Manage and provide direct support to Merger & Acquisition related Salesforce changes
• Utilize business knowledge and expertise to drive business process improvements
• Balance relationships with multiple business teams for new solution features and technical support
• Perform regular SFDC data audits to ensure accuracy within the system
• Assist in scheduled maintenance of the systems via data migrations
• Assist with documentation of best practices and usage

Required Qualifications

• Hands-on experience providing system and tools support to users
• Experience driving system change through an Agile environment
• Strong team player with service-oriented attitude and customer focus
• Excellent time management skills
• Quick learner and able to thrive in a fast-paced environment
• Aggressive problem solver
• Experience with data extraction and conducting mass updates via workbench and Dataloader
• Ability to work with a variety of internal/external customers and vendors (some technical some non-technical)
• Demonstrate skills in continuous learning, flexibility, customer focus, quality commitment and good relationships
• Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience - including both verbal and written communications
• Education - Bachelor’s Degree or equivalent military experience required

Preferred Qualifications

• Salesforce certification is highly preferred but not required
• Solid knowledge of navigating Salesforce landscape and terminology with focus on data security
• Hands-on experience with Sales forecasting tools is highly desirable
• Experience with sales processes and experience in a sales environment is a plus
• Experience training sales users on new Salesforce functionalities
• Additional knowledge of ServiceNow, JIRA, Anaplan, and SOQL is a plus

Additional Information

The Team

Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation, and innovation across Sales Operations tools and processes.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $101000 - $164000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Effectively work with NAM Sales to work on Enterprise, SLED and Federal deals
• Provide Sr. Leadership with financial models and evaluation of deal economics, commercial terms and conditionals and operational requirements to present risk/reward profile for opportunities
• Become expert on Callidus and Steelbrick quoting tools, reviewing and enforcing revenue recognition compliance for all quoting
• Key resource reviewing and approving all non-standard pricing requests that reach the level of executive manager
• Review will include financial analysis for gross margin, revenue compliance, non standard terms requests on strategic deals including Enterprise Agreements
• Partner with field sales organization to drive large deal closure, including being one-touch resource for field sales - responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales - Personally services as a trusted advisor to field sales on deals
• Work with cross-functional stakeholders for decision support deal solutions
• Collaborate with impacted parties to generate acceptable documents to facilitate deal closure
• Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
• Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning
• Responsible for adherence to and compliance with policy and procedures
• Evaluate current processes and offer recommendations for areas of improvement
• Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines
• Excellent customer service, taking charge to meet deadlines by communicating with cross-functional partners through email, phone, meetings, or any other method to deliver on-time
• Understand GAAP Rules

Required Qualifications

• 7+ years experience (in a tech environment, in a Finance/Sales Operation role)
• Demonstrated capability to build strong working relationships with internal business units
• Ability to work independently in fast paced environment
• Experience of data analysis, modeling and/or financial analysis
• Strong communication, organizational and problem-solving skills

Preferred Qualifications

• Intermediate/advanced Salesforce.com and MS Excel skills are highly recommended

The Team

Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success — everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $107000 - $174000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. Â

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!Â

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Lead and Influence - Take charge of the strategic direction and execution of our content initiatives, shaping the voice of a market leader in network security
• Collaborate with Experts -Â Work closely with top executives and key stakeholders to produce industry-leading content
• Drive Innovation - Utilize your extensive experience to develop cutting-edge content strategies that captivate and convert
• Passion for Cybersecurity - Bring your love for cybersecurity to a company dedicated to staying ahead in the industry
• Measure Success - Establish clear metrics to evaluate content performance, audience growth, engagement, and reach

Required Qualifications

• 10 years or more experience in content marketing within a technical B2B industry, ideally with cybersecurity software and services
• Exceptional editorial, communication, and project management skills
• A collaborative spirit that thrives in a fast-paced, high-growth environment
• Strong analytical abilities and a keen eye for detail
• A self-motivated drive to continuously improve and innovate

Preferred Qualifications

NA

The Team

Our Marketing team has an opportunity like no other industry: high-impact work and the chance to change the future of digital security, globally. Your hands will be in industry-leading content created in the face of rapidly growing threats: cyberattacks. Being in marketing at Palo Alto Networks means that you will be in the midst of the changes impacting our industry, and helping our internal teams, customers, and partners address the ever-changing threats we all face on a day-to-day basis.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $152000 - $245500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at Email.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No.

Please note that we will not sponsor applicants for work visas for this position.