About the Role

Do you have experience as a regional marketer with proven results delivering a balanced mix of strategies and execution across a geography or territory in the United States? Do you have ideas for how to increase quality customer engagement, satisfaction, and marketing sourced pipeline? Are you enthusiastic about building strong relationships and exceptional experiences across all audiences? If this resonates with you, then consider joining Darktrace and the Global Growth Marketing team as a Senior Specialist, Regional Marketing in the Americas and bring your expertise, curiosity, continuous learning, and ability to be a team collaborator.

Location - The ideal candidate will be based in Austin, Chicago, Los Angeles, Minneapolis or New York.

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

• Marketing planning: manage a regional GTM strategy and execution plan, aligned to the global plan, to drive quarterly results across segments.
• Land localized campaigns and targeted programs in the region which align to global marketing priorities and execute against a local customer journey.
• Create and execute a mix of virtual and live prospect and customer events that evangelize the brand, drive customer awareness and education for AI and cybersecurity innovation and increase engagements, meetings, and conversions across every stage of the customer journey.
• Plan, orchestrate and execute third-party industry and Darktrace-led events to engage, accelerate and network with prospects and customers. Maintain regional event calendar.
• Execute regional channel and strategic alliance marketing initiatives aligned to worldwide strategy.
• Build strong, collaborative relationships with GTM leaders and stakeholders to share insights, set market priorities, and communicate quarterly plans and performance.
• Manage operational systems, processes, and budget within the team to ensure program and data accuracy.
• Provide weekly, monthly, quarterly, and annual performance KPIs and metrics on all execution in country.

Required Qualifications

• 2-4 years combined marketing experience preferably in demand generation and/or field and partner marketing in a fast-paced, high growth environment.
• Demonstrable knowledge of the AMS market and tangible regional marketing experience working with sales, channel and alliances, and cross-functional marketing teams.
• Strong interpersonal and communication skills that include written, verbal, virtual team collaboration.
• Experience in project, program, and event management, with strong demonstratable operational and organization skills and mastery of planning & execution frameworks
• Ability to drive operational excellence and fiscal responsibility.
• Performance expertise measuring key KPIs, metrics, and insights to accelerate business outcomes.
• Willing to travel up to 30%.

Preferred Qualifications

• Bachelor’s degree in business, technology, marketing, or related field preferred, or equivalent work experience.

• Benefits
• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Life insurance
• Commuter benefits
• 401(k)

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences

Job Description

We are seeking a Senior Manager of Instructional Design to lead our organization's product learning and development initiatives. This role is critical in driving product adoption, customer success, and employee enablement. The ideal candidate will be a strategic thinker and hands-on leader with a passion for creating innovative learning experiences.Â

• Learning Strategy: Lead the design and development of learning content for consumption by employees and customers. Guide the organization's transition to digital learning, overseeing the migration of content to e-learning and self-service models.
• Program Development: Design, implement, and manage scalable learning programs, including our certification program, that address the needs of key personas, ensuring content aligns with customer goals and business objectives.
• Content Development: Increase the rate of resource creation and content quality with rapid development strategies. Lead the development and delivery of high-quality training content, including product tutorials, user guides, vILT, labs and eLearning.
• Global Enablement: Partner to create and implement global enablement strategies to support a diverse employee and customer base, ensuring alignment with regional needs.
• Process Development: Create processes to ensure content is regularly updated to reflect product enhancements, new features, and best practices. Collaborate to develop consistent processes to engage with the business, intake needs, and effectively partner across the organization.
• Project Management: Utilize strong project management skills to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.
• Evaluation and Measurement: Utilize data-driven insights to continuously iterate and improve enablement programs to maximize impact and engagement.
• Learning Technology: Partner to manage and optimize the organization's learning management system (LMS) and other learning technologies.
• Team Leadership: Manage and mentor a team of instructional designers to deploy comprehensive learning experiences to meet the needs of employees, customers, and partner organizations.
• Cross-Functional Collaboration: Work closely with product, sales, and GTM teams to ensure alignment and effective learning solutions.

Minimum Requirements:

• 8+ years of experience in Instructional Design, including program design, delivery, and evaluation.
• Strong knowledge of adult learning theory and learning design principles.
• Experience with a variety of learning modalities, including e-learning, virtual classrooms, and in-person training.
• Knowledge of cutting-edge content development software and instructional design trends.
• Experience managing an LMS.
• Experience creating and managing certification programs.
• Proven ability to build strong relationships with stakeholders at all levels.
• Excellent leadership, communication, and interpersonal skills.
• Excellent project management and organizational skills.
• Data-driven mindset and ability to measure the impact of training programs.
• Bachelor’s degree in Instructional Design, Learning Technology, Education, Organizational Development or related field.

Preferred Requirements:

• Creative thinker with the ability to entertain while educating.
• Experience developing technical content for both technical and non-technical audiences.
• LMS implementation experience.
• Advanced degree in Instructional Design, Learning Technology, Organizational Development, or related field preferred.

DOE, $119K - $140K annual salary of {PENDING} plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Job Description

We are seeking a Senior Manager of Learning & Development to lead our organization's enablement initiatives and drive employee growth, engagement, and performance. This role involves the development and measurement of enablement programs to improve and optimize knowledge, behavior, and skills for high-performing teams. The ideal candidate will be a hands-on leader passionate about creating innovative solutions to complex learning and performance needs.

• Learning Strategy: Develop and implement innovative learning approaches using a variety of modalities and leading-edge tools to deliver consistent, effective learning experiences that adhere to instructional design principles.
• Program Development: Manage the strategy, design, development, and implementation of a variety of learning programs, including employee onboarding, professional development, and technical skills training.
• Global Enablement: Partner to create and implement global enablement strategies to support a diverse employee base, ensuring alignment with regional needs.
• Process Development: Collaborate to develop consistent processes to engage with the business, intake needs, and effectively partner across the organization to deliver robust learning and performance solutions.
• Project Management: Utilize strong project management skills to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.
• Performance Improvement: Implement performance improvement strategies to analyze performance gaps, identify root causes, and design solutions to improve results.
• Change Management: Utilize change management principles to create effective solutions to help drive the organization’s transformation and performance goals.
• Evaluation and Measurement: Utilize data-driven insights to continuously iterate and improve enablement programs to maximize impact and engagement.
• Learning Technology: Partner to manage and optimize the organization's learning management system (LMS) and other learning technologies.
• Team Leadership: Lead and mentor a team of learning professionals to strategically align learning and performance initiatives with organizational goals and drive business success. Maintain the highest standards by overseeing the application of proven instructional design principles and consulting best practices.
• Collaboration: Build strong relationships with business stakeholders to identify critical needs and deliver high-impact learning and performance solutions.

Minimum Requirements:

• 8+ years of experience in Learning & Development, including program design, delivery, and evaluation.
• Strong knowledge of adult learning theory and instructional design principles.
• Experience with a variety of learning modalities, including e-learning, virtual classrooms, and in-person training.
• Strong facilitation, presentation, and consultative skills.
• Strong writing and organizational skills.
• Proven ability to build strong relationships with stakeholders at all levels.
• Excellent leadership, communication, and interpersonal skills.
• Experience managing an LMS.
• Bachelor’s degree in Instructional Design, Learning Technology, Education, Organizational Development or related field.

Preferred Requirements:

• Creative thinker with the ability to entertain while educating.
• Experience developing technical content for both technical and non-technical audiences.
• LMS implementation experience.
• Change management expertise.
• Human performance improvement knowledge.
• Certification in Human Performance Improvement, Design Thinking, Change Management or similar area of expertise.
• Advanced degree in Instructional Design, Learning Technology, Organizational Development, or related field preferred.

DOE, annual salary of $130K - $155K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location. All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [Recruitment Email]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Would you like to work with cutting-edge technology?

Do you enjoy solving large-scale systems problems?

Work with a truly global team!

Security Engineering is a dynamic department within our Infrastructure Security business group that defines, develops, and sells Akamai's Infrastructure Security products. Our team works with groups across Akamai as well as many external customers/partners. Our division consists of business development, engineering, product management and support personnel.

Become a subject matter expert

You will directly influence and shape Akamai's Security platform capabilities and project directions. This is an opportunity to join a team that has the spirit of a start-up, with corporate organization stability.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform—from cloud to edge—we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

#LI-Remote

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.

• Owning underlying infrastructure and telemetry applications for Infrastructure Security, ensuring scalability, reliability, and efficiency
• Scaling, maintaining, and enhancing core infrastructure security solutions by developing and optimizing backend systems
• Growing and maintaining our On-Prem Kubernetes platform to ensure fault tolerance, scalability, and efficient resource use
• Mentoring and leading junior engineers by conducting technical workshops and fostering a culture of continuous improvement/collaboration

Required Qualifications

• Have 5+ years of relevant experience and a bachelor's degree in computer science or its equivalent
• Be proficient in Python or Golang for backend development, with an emphasis on scalability, reliability, and performance
• Have hands-on experience with Kubernetes, specifically in managing and growing on-prem deployments to support fault tolerance, scalability, and efficient resource use
• Have experience with databases such as MySQL, MongoDB, or ClickHouse for managing and optimizing data storage /retrieval
• Possess an understanding of networking principles
• Demonstrate experience with Layer 2-4 networking, contributing to effective routing, load balancing, and DDoS mitigation solutions

Preferred Qualifications

NA

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Compensation

Akamai is committed to fair and equitable compensation practices. The base salary for this position ranges from $106,600 - $221,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. The compensation package may also include incentive compensation opportunities in the form of an annual bonus or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family-friendly benefits including parental leave, and an employee assistance program focusing on mental and financial wellness; Eligibility requirements apply.

About AppOmni

AppOmni, a leader in SaaS Security, helps customers achieve secure productivity with their applications. Security teams and owners can quickly detect and mitigate threats using unmatched depth of protection, continuous monitoring, and comprehensive visibility. Trusted by over 25% of the Fortune 100, AppOmni specializes in securing diverse SaaS environments.

About The Role

We are seeking a talented and motivated Lead Threat Detection Engineer to join our team and play a key role in advancing our detection capabilities through integrated threat research and intelligence-driven insights. This role offers significant growth potential and the opportunity to make a meaningful impact on our threat detection strategies. You will collaborate closely with Product, Engineering, and Field teams to design, optimize, and deploy detection solutions tailored to evolving threat landscapes.

• Conduct in-depth threat research to enhance detection capabilities by identifying and adapting to emerging threat vectors.
• Develop, refine, and deploy detection rules and use cases, integrating intelligence-driven insights to maximize detection efficacy.
• Collaborate with Product, Engineering, and Field teams to ensure detection strategies align with customer needs and product objectives.
• Work with cross-functional teams to support threat hunting initiatives focused on adversary behaviors, Tactics, Techniques, and Procedures (TTPs).
• Design and integrate new tools, automation, and processes to improve detection and investigation capabilities.
• Support the onboarding of new SaaS service threat models, developing detection strategies to address new and emerging threats.

Required Qualifications

• Experience in security engineering or threat detection, with a strong track record of impactful contributions.
• Excellent communication and collaboration skills to work effectively with Product, Engineering, Field, and other cross-functional teams.
• Familiarity with SaaS-specific threat models and cloud-native security practices.
• Strong analytical and problem-solving skills, with the ability to translate complex threat data into actionable detection strategies.
• Experience developing and refining detection rules, use cases, and integrating intelligence into detection and response activities.

Preferred Qualifications

• Demonstrated leadership experience, including mentoring and guiding teams in security best practices and detection strategies.
• Expertise in developing and implementing automation solutions to enhance threat detection and incident response workflows.
• Experience in containerized environments, cloud-native security solutions, and modern deployment practices (e.g., Kubernetes).
• Prior experience leading cross-team detection enhancements and integrating various security tools.
• Strong technical acumen in rule creation, threat hunting, and optimization of security platforms, tailored to emerging threats.

Culture

Our flexible, remote-first team is collaborative and supportive as we move quickly to research and develop new ideas, deliver new features to our customers, and iterate on ideas and innovations. We accomplish this by focusing on our five core values: Trust, Transparency, Quality, Customer Focus, and Delivery. Our team is determined to make a difference to positively impact our way of life by securing the technology that is changing the world.

AppOmni is proud to be Certified by Great Place to Work®, as we seek to build a culture where all employees feel appreciated and supported, especially with clear and honest leadership, employee recognition, and an environment that fosters innovation and collaboration.

We believe diversity fuels innovation and drives growth by bringing a wealth of different perspectives and skills. We’re committed to fostering an inclusive environment where every employee feels valued, heard, and empowered to reach their full potential. Join us in building a workplace where we can all thrive.

Visit AppOmni Careers

Compensation & Benefits

AppOmni is committed to supporting our employees’ financial, professional and personal well-being. To do this, we take a holistic view of compensation, one that values not just the immediate financial package, but also long-term growth of both our employees and our company. We're committed to pay equity and transparency and encourage all candidates to discuss their salary expectations with us early in the application process.

Our total rewards package includes the following:

• Base Salary: The annual base salary compensation range in the U.S. for this role is: $161,826 - $218,942. Final offer amounts are determined by factors such as the final candidate’s skills, qualifications, and experience, as well as business considerations and peer compensation.
• Stock Options: Our vision is to not just grow as a company but to grow together. By offering stock options, we are inviting you to be an integral part of our journey forward.
• Benefits: The many benefits of employment with AppOmni include working remotely, new hire home office / computer equipment stipend, generous paid time off, paid company holidays, paid floating holidays, paid parental leave, paid sick time and paid family leave for applicable states, health insurance - medical, dental, and vision with HSA option, LifeWorks Member Assistance Plan, company-provided life insurance, AD&D, STD/LTD and additional supplemental life insurance options, 401(k) and Roth retirement saving accounts, and a monthly wellness benefit reimbursement. All benefits are subject to eligibility requirements and plan details.

The application window is anticipated to close by December 31, 2024.

AppOmni is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity or expression, age, religion, disability, pregnancy, marital status, veteran status, medical condition, genetic information, or any other characteristic protected by law. AppOmni is also committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at employeesuccess@appomni.com.

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:Â

• BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
• DUNS 100 Best Tech Companies to Work For in 2024
• Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek:

The RVP Sales, West will be a key member of the Leadership Sales Team, reporting directly to the SVP, Sales North America. This role will be responsible for driving the execution of all sales initiatives and will ensure the short and long-term revenue of West Regional Sales.

• Lead, inspire, and drive a team of 5-10 senior enterprise direct sales executives to meet and exceed assigned revenue targetsÂ
• Set strategic direction of the team, including setting quotas, assigning account coverage, and sales forecasting
• Proactively build regional sales projects including systems and process reinforcement in Salesforce, lead generation, and implementation of new tools and processes
• Forecasting and performance management of the team to Area Vice President, East
• Conduct weekly reporting with the sales team on meetings delivery and revenue performance
• Partner with key members of the management team for predictable achievement of overall sales metrics

Required Qualifications:

• You will have minimum 10 years of first line sales management experience selling enterprise software large enterprises
• B2B Enterprise Cyber Security / SaaS scaling experience selling data securityÂ
• Excellent business strategy instincts; able to perform in a challenging, changing environment
• Must demonstrate excellent written, verbal and presentation skills
• Must be results oriented, have high integrity and a desire to be part of a world-class, rapidly expanding technology company
• Outstanding sales and leadership skills
• Strong track record of recruiting, developing and retaining a high performing enterprise sales organization
• Proven track record of successfully closing six and seven figure software licensing deals with partners, prospects and customers in the defined territory
• Willingness to travel up to 50% of the time

Preferred Qualifications:

• Success in agile, high-growth, start-up environments strongly preferred

Our Values:

Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

The annual base salary range is $175,000 – $200,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

BigBenefits: Â

💻 Work from home with a global remote-first community

🌍 Global Culture Corner

🏝️ Flexible PTO and Quarterly Volunteer Days

💸Â Equity Participation

🏥 100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistanceÂ

📚 Learning & Development OpportunitiesÂ

💰 Fidelity Employer Sponsored 401KÂ

📣 Robust DEI Program with several vibrant ERG communities

🥄 Paid Parental Leave

BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

CPRA Employee Privacy Notice: CA

BigID is an E-Verify Participant.

Who we are

Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.

Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.

• Responsible for creating the sales development process, methodology, cadences, hiring profiles, and enablement
• Recruit, train, and manage a world class team of SDRs and SDR managers
• Proactively identify and launch initiatives to drive pipeline development
• Work closely with Sales leadership to develop outbound campaigns that align to regional territory plans, ARR goals, and the Marketing team on inbound demand generation and campaign execution
• Ensure that sales accepted leads are consistent and in line with company objectives
• Ensure that you and your teams effectively and efficiently qualify inbound leads as well as develop outbound strategies leveraging revenue and field marketing resources and content
• Motivate and empower individual and team to exceed objectives through coaching and mentorship, and manage SDR career advancement within the company
• Report on sales metrics and conduct weekly forecasts to Sales leadership, and ensure that results are easy to consume and understand by all stakeholders

Required Qualifications:

• Proven track record of delivering consistent sales pipeline at both large enterprise accounts and more transactional commercial accounts managing outbound prospecting teams
• 5+ years experience managing a team of SDRs
• Management experience leading teams of 15 or more team members across North America, EMEA, and APAC
• Knowledge and experience with both outbound and inbound business development motions and KPIs
• Demonstrated ability to influence at all levels of the organization
• Proven success aligning key stakeholders including sales, marketing, operations, and product marketing
• Proven ability to hire, train, and retain new SDRs
• Excellent leadership, interpersonal, communication, and organizational skills
• Ability to work in a fast paced, dynamic environment
• Highly proficient in Salesforce.com, LinkedIn Navigator, Salesloft or Outreach.io, LeanData and other sales productivity tools

Preferred Qualifications:

• SaaS experience for a technical, complex product (networking, DevOps, security) highly preferred

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $136,500 - $178,500, with an expected overall targeted earnings (OTE) range of: $195,000 - $255,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Come work with us

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.

We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.

Come as you are!

You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote

About the Role

This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Technical Support function at Cyberhaven. The Technical Support Engineer L3 candidate is passionate about technology, is always curious, and driven to delight customers. A true problem solver, you will take personal ownership in seeing a problem through to resolution or escalating and collaborating with some of the most talented engineers in the world. You will become an expert on Cyberhaven’s Data Detection and Response platform, understand how it interacts with all the endpoints our customers interact with, and understand how our customers are trying to reduce data loss threats across the organization.

Ideally, you will be comfortable speaking with security and customer operation teams. You must have technical depth, be client obsessed, and experience with a SaaS based security product. Having the desire to take initiative, own and resolve customer issues, and love working in a fast paced, high growth environment is key.

This role reports to the Director of Support, and is a 100% remote role.

Company Overview

Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data. We've raised over $140M from leading Silicon Valley investors like Khosla and Redpoint. Cyberhaven is also backed by founders, executives, and security leaders who have built transformational technologies at Crowdstrike, Nutanix, Palo Alto Networks, Meta, Google, Slack, and others.

Our company values are:

• Think Deeply and Use Sound Reasoning
• Step Up and Take Ownership
• Continuously Learn and Grow
• Obsess About Customers
• Enjoy the Journey
• Reach for Ambitious Goals

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Provide well-thought-out and reliable directions in technical and non-technical terms, to help customers solve reported issues and guide them on proper use of our platform.
• Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation.
• Identify and escalate priority issues that need immediate attention.
• Build an excellent rapport with our backline engineers and collaborate on solving complex issues.
• Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
• Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.
• Collect information, attempt to reproduce reported behavior, and document bugs with Engineering for product issues that are impacting customers.
• Create process and troubleshooting documentation to enhance our support knowledge base.
• Work with client resources and stakeholders to understand their data security risks and threats.
• Work closely with the Head of Customer Experience to build processes, reporting, and metrics that will showcase Support productivity and client satisfaction.

Required Qualifications:

• 5+ years experience in providing technical support to customers for software solutions
• Deep technical background, with hands-on experience in supporting and troubleshooting security and/or endpoint technologies.
• Ability to learn new technologies quickly.
• Experience with Salesforce, JIRA and Github.
• Proven experience with managing external and internal stakeholders.
• Experience working with complex endpoint DLP solutions.
• Ability to manage high priority support requests. Ability to work closely with a development team to communicate customer requirements.
• Proven experience in meeting customer SLA expectations.
• Excellent problem-solving and analytical abilities with creative and logical thinking.
• Highly motivated, customer-centric person, strong customer empathy and focus.
• Ability to work as part of a global team. Ability to remain calm, composed and articulate when dealing with tough customer situations.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities (especially over the phone).

Preferred Qualifications:

• Knowledge of Windows/macOS/Linux software configuration and deployment management (SCCM, GPO, Intune, etc.).
• Knowledge of basic software debugging (Task Manager, Event Viewer, Sysinternal Tools)
• Advanced use of grep, regex, log scraping in command line, etc.
• Knowledge of system software design (services, drivers, agents)
• Ability to interpret complex log files and identify issues

• Competitive start up salary and generous stock options
• (US Hires and FTE via Remote) 100% paid health benefits for you and your family
• Flexible time off
• Potential fast-tracked career advancement opportunities
• Experience building something from the ground up

At Cyberhaven, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. The estimated base salary for this role is $85k to $120k. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Cyberhaven's total rewards package.

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

About the Role

Do you have experience as a regional marketer with proven results delivering a balanced mix of strategies and execution across a geography or territory in the United States? Do you have ideas for how to increase quality customer engagement, satisfaction, and marketing sourced pipeline? Are you enthusiastic about building strong relationships and exceptional experiences across all audiences? If this resonates with you, then consider joining Darktrace and the Global Growth Marketing team as a Senior Specialist, Regional Marketing in the Americas and bring your expertise, curiosity, continuous learning, and ability to be a team collaborator.

Location - The ideal candidate will be based in Austin, Chicago, Los Angeles, Minneapolis or New York.

• Marketing planning: manage a regional GTM strategy and execution plan, aligned to the global plan, to drive quarterly results across segments.
• Land localized campaigns and targeted programs in the region which align to global marketing priorities and execute against a local customer journey.
• Create and execute a mix of virtual and live prospect and customer events that evangelize the brand, drive customer awareness and education for AI and cybersecurity innovation and increase engagements, meetings, and conversions across every stage of the customer journey.
• Plan, orchestrate and execute third-party industry and Darktrace-led events to engage, accelerate and network with prospects and customers. Maintain regional event calendar.
• Execute regional channel and strategic alliance marketing initiatives aligned to worldwide strategy.
• Build strong, collaborative relationships with GTM leaders and stakeholders to share insights, set market priorities, and communicate quarterly plans and performance.
• Manage operational systems, processes, and budget within the team to ensure program and data accuracy.
• Provide weekly, monthly, quarterly, and annual performance KPIs and metrics on all execution in country.

Required Qualifications

• 2-4 years combined marketing experience preferably in demand generation and/or field and partner marketing in a fast-paced, high growth environment.
• Demonstrable knowledge of the AMS market and tangible regional marketing experience working with sales, channel and alliances, and cross-functional marketing teams.
• Strong interpersonal and communication skills that include written, verbal, virtual team collaboration.
• Experience in project, program, and event management, with strong demonstratable operational and organization skills and mastery of planning & execution frameworks
• Ability to drive operational excellence and fiscal responsibility.
• Performance expertise measuring key KPIs, metrics, and insights to accelerate business outcomes.
• Willing to travel up to 30%.

Preferred Qualifications

• Bachelor’s degree in business, technology, marketing, or related field preferred, or equivalent work experience.

• Benefits

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance

• Life insurance

• Commuter benefits

• 401(k)

• #LI-Hybrid

Who We Are

Want to be part of a company that empowers you to innovate and implement your powerful ideas as you help shape the future of cybersecurity? Since 2012, CRITICALSTART has assisted in safeguarding numerous businesses from cyberattacks, preparing them for upcoming threats, and earning a plethora of awards along the way.

We thrive on innovation, devoid of bureaucracy. CRITICALSTART pioneered the first MOBILESOC app for on-the-go threat detection and response, devised a method to automatically resolve the majority of security alerts, and introduced services that reduce alert investigation time by 99.3% (our analysts truly appreciate us for that).

Everything we do revolves around our three core principles:

• Do what’s best for our customers.
• Do what’s best for our employees.
• Don’t do things that suck.

That's basically it.

If you'd prefer to hear from our Critical Crew, watch this video to learn about their perspectives. Look at our Glassdoor reviews for another internal viewpoint (Pssst...want to grab our attention when you submit your resume? Include something about our Glassdoor reviews that resonated with you).

What can we offer you?

• Daily opportunities to make a difference. Whether it's protecting our customers from attacks and breaches or contributing to the greater good.
• An abundance of intelligent, talented, high-performing individuals to collaborate with. We value accountability, support each other's growth, and genuinely enjoy what we do.
• An approach of continuous improvement to revolutionize our industry and surpass mediocrity. While many cybersecurity companies hire competent individuals, we believe in striving for excellence. Don't you believe you're capable of more than just being good?
• Constant learning, unlocking innovative ideas, and a nurturing, cooperative environment.
• Extensive industry recognition. We receive so much acclaim that it's nearly overwhelming. Almost.
• Our teammate put it best: "Every day presents new challenges and ample opportunities for professional growth... Your contributions directly impact the company's overarching purpose, and the sense of belonging and culture are unparalleled."

• Provide the first line of support to Critical Start customers, ensuring accurate and timely ticket handling for break/fix, bug, and enhancement requests across Endpoint, SIEM, and security-focused tools.
• Collaborate with internal teams to restore services for critical systems and act as incident manager for major issues from initiation to resolution, including delivering a root cause analysis (RCA) to customers.
• Manage ticket queues to meet or exceed KPIs, communicating customer risks to Sales and Customer Success, and contributing to knowledge sharing through documentation.
• Collaborate with R&D, Development, and Product teams to relay feedback.
• Participate in ongoing training to support your professional growth.
• Create, author, and review knowledge articles that empower team members and enhance the customer experience.

Required Qualifications:

• 5+ years of experience in customer support, customer success, or account management with a SaaS, Cloud, or Security provider (MSP/MSSP).
• Experience supporting SIEM tools such as Sentinel, Splunk, or others; including configuration, log source health validation, and connector configuration.
• 5+ years of direct experience in technical customer support.
• Proven experience in facilitating communication, problem resolution, and incident management.
• Strong written and verbal communication skills.
• A collaborative approach to problem-solving, ensuring the right people are involved without adding unnecessary complexity.
• Familiarity with using ticketing systems to intake, track, manage, and resolve customer requests and incidents.
• Ability to build relationships and communicate effectively with internal teams to help deliver positive customer outcomes.
• Ability to participate in on-call rotations to provide timely support and ensure continuous service availability.

Desired Qualifications:

• AI cybersecurity experience is an additional advantage.
• 3+ years of experience with Azure Sentinel, Splunk, or a similar SIEM platform.
• Experience working with SIEM products, preferably Splunk Enterprise, SplunkCloud, Microsoft Sentinel, SumoLogic, and/or Devo.
• Experience in setting up and configuring forwarding solutions, such as Heavy Forwarders, Universal Forwarders, Microsoft AMAs, and Devo Relays.
• Proficiency in search query languages, such as SPL, KQL, and SQL.
• Working knowledge of Linux command-line interface (CLI).

What It's Like Working Here

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously.

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking.

Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do?

What does our Compensation and Benefits package entail?

• Competitive salary with bonus potential
• 100% employee coverage for healthcare/50% coverage for dependents
• Unlimited PTO (Paid Time Off) policy
• Paid Parental and Military Leave
• Dental and Vision Plan
• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage
• Additional Voluntary Life Insurance coverage
• 401(k) Plan with Matching Program
• 24/7/365 availability of Employee Assistance Program
• Teladoc Mental Health Benefits
• Optional Pet Benefits Discount Plan
• And a new Tesla... just kidding! Kudos for making it to the end.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to "Do what’s best for our employees," and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Mental and Physical Requirements

Physical:

• Stationary position for extended periods of time.
• Constantly operate a computer.
• Occasionally you may be required to move equipment or other items up to 20 lbs.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Mental:

• Must be able to apply established protocols in a timely manner.
• Make timely decisions in the context of workflow.
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota.
• Ability to work effectively and efficiently in high stress situations.
• Ability to simultaneously address multiple complex problems.

For positions that can or will be performed, in whole or in part, remotely within the U.S., range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, performance in the role, and potential for revenue generation (sales roles only).

Compensation:

The total compensation range (base) being offered for this role is [$70,000 USD - $90,000 USD].

Additional Compensation: This role is not eligible for additional or other forms of compensation.

Employment Benefits: 100% employee coverage for healthcare/50% coverage for dependents, unlimited PTO (Paid Time Off) policy, paid Parental and Military Leave, dental and vision plan, Employer-provided Life Insurance (up to $100K coverage), Long-Term Disability, and Short-Term Disability coverage, 401(k) Plan with Matching Program, 24/7/365 availability of Employee Assistance Program.

Application Deadline: The application deadline for this position is November 29, 2024.

How to Apply: Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/

#LI-Remote

#LI-CV1

Join our highly skilled Site Reliability team

Our team designs, develops, and manages applications and infrastructure that support Akamai's products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams. We do all of this while maintaining Akamai's mission to make life better for billions of people, billions of times a day.

Partner with the best

As a Site Reliability Engineer II, you will collaborate across operations teams and application development teams. Together, you will be creating tooling and software that monitors and improves the reliability of our systems. You'll work with a diverse range of technologies as we release new applications and modernize existing tooling.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

• Deploying and maintaining our observability platform and internal tooling
• Partnering across teams to ensure the reliability, scalability and usability of our products and services
• Providing guidance to engineers and developers to increase confidence that their services are performing as expected
• Collaborating with our support, operations and engineering teams to investigate and troubleshoot complex problems
• Improving system monitoring and analysis platforms to ensure rapid error detection and remediation, including developing automated remediations
• Participating in on-call rotations, guiding restoration and repair of service-impacting issues

Required Qualifications:

• Have 2 years of experience and a Bachelor's Degree in Computer Science or its equivalent experience
• Possess experience developing applications and scripts using languages such as Python, and Bash
• Be familiar with containerization technologies such as Docker or Podman and container orchestration (Kubernetes, Nomad)
• Have experience with database engines like PostgreSQL, Apache Cassandra, etc.
• Have experience operating or building web applications, RESTful APIs, and distributed systems

Preferred Qualifications:

NA

Do what you love

To be successful in this role you will:

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Compensation

Akamai is committed to fair and equitable compensation practices. The base salary for this position ranges from $83,800 - $174,200/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Summary Information and Company Overview

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

Your Role

As a Technical Account Manager (TAM) at Vectra, you'll play a pivotal role in fostering strong relationships with our enterprise customers. You'll be responsible for understanding their unique business needs and goals, and providing tailored guidance to maximize the value they derive from our cybersecurity solutions.

Your Impact

Leveraging your deep understanding of Vectra products and cybersecurity best practices, you'll guide customers through their entire journey, from onboarding to value realization and expansion. By building strong relationships with key stakeholders, you'll ensure customer satisfaction, drive adoption, and identify opportunities for growth.

Responsibilities

• Customer Relationship Management: Cultivate and nurture strong relationships with enterprise customers, serving as their trusted advisor and advocate.
• Value Delivery: Proactively guide customers towards realizing the full potential of their Vectra investment through strategic guidance and support.
• Technical Expertise: Provide technical expertise and support to ensure seamless integration into customers' environments.
• Growth Opportunities: Identify and pursue expansion opportunities within existing customer accounts, collaborating closely with the sales team to drive revenue growth.
• Risk Mitigation: Assess renewal risks and develop proactive strategies to address potential challenges.
• Crisis Management: Respond effectively to customer incidents and crises, coordinating cross-functional teams to ensure timely resolution and minimize disruption.
• Program Development: Create and implement repeatable programs and processes to optimize product adoption, usage, and alignment with customer business objectives.
• Metrics Tracking: Monitor and report on key performance indicators (KPIs) to measure customer satisfaction, health, adoption rates, and overall success.
• Customer Visits: Travel to customer sites as needed to provide in-person support and build stronger relationships.

Requirements

• Technical Foundation: A solid understanding of network security, enterprise software, and cybersecurity best practices.
• Customer-Facing Experience: Minimum of 5 years of experience in a customer-facing role, preferably within enterprise subscription-based vendors.
• Enterprise Expertise: Proven track record of successfully supporting high-touch enterprise customers.
• Security Knowledge: Familiarity with security product lines (firewalls, sandboxing, SIEM, forensics).
• Technical Proficiency: Understanding of TCP/IP, DNS, VPN, and SSL technologies.
• Project Management: Strong project management skills with a focus on detail and execution.
• Customer Empathy: A passion for delivering exceptional customer experiences and driving business outcomes.
• Relationship Building: Proven ability to establish and maintain strong relationships with C-level executives.
• Communication Skills: Excellent written and verbal communication skills, including strong presentation abilities.
• Analytical Skills: Strong analytical and problem-solving skills to identify opportunities and address challenges.
• Bachelor's Degree: Relevant Bachelor's degree, preferably in computer science or a related field.

By joining our team, you'll have the opportunity to make a significant impact on the success of our enterprise customers and contribute to Vectra's continued growth.

Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate's location, experience, and relevant incumbent pay position.

Vectra Total Rewards

• Compensation Range: $140,000 — $170,000 USD

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered vary by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're hiring a Director of Technology Alliances to join our Business Development team. You will work as an individual contributor and be based in San Jose, CA (going into the office 2-3 days per week).

• Co-own a set of partnerships; build unique technical integrations, marketing and GTM projects that bring value for joint customers and source new customer engagements.
• Work with Product and Solution Architecture teams to identify product integration opportunities that address new customer use cases and build business cases to prioritize.
• Understand the partners' goals, go-to-market approach, and channel and use this insight to build partnership strategy focused on new sales and customer engagements.

What We're Looking for (Minimum Qualifications)

• Bachelor's Degree required in Computer Science or related discipline. If an undergraduate degree is not technical, an MBA is required.
• 8+ years demonstrated experience in strategic BD, technology alliances, product management/marketing, technical/solution marketing or technical sales enablement role at Software or SaaS technology provider.
• 5+ years of experience managing technology alliances and partner ecosystem, with joint GTM execution impact at scale through sell-with models.

What Will Make You Stand Out (Preferred Qualifications)

• Technical knowledge in the cybersecurity industry.
• Data-driven - always measure KPIs. Forecast co-sell motion alliance revenue, with Salesforce.com skills.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range: $175,000—$250,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, [click here](https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf).

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Summary

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

Company Overview

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

• Independently complete a majority of identified tasks from start to finish with high quality and collaborate with more experienced Engineers when needed.
• Efficiently use available tools with minimal guidance.
• Demonstrate solid understanding of Engineering best practices.
• Ask the right questions, solve problems and build great software.
• Partner with team to understand and communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).
• Performs well defined tasks with increasing independence and seeks guidance when needed from more experience Engineers.
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization.
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity.
• Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.

Required Qualifications:

• Minimum of 1 year of experience developing enterprise-grade software with understanding of testing and quality assurance processes
• 2 year / Associates Degree

Preferred Qualifications:

• Minimum of 2 year of experience in current programming language and tools based on position requirements, JavaScript, (frameworks, React and Angular) HTML, CSS
• Basic knowledge/familiarity with UX best practices (accessibility).
• Strong communication skills
• Proven analytical skills
• Ability to interact effectively with co-workers in a results-driven culture
• Ability to adapt to changing platforms effectively
• Good listening skills
• Ability to engage with and establish trust and rapport with all levels of customers and employees
• Solution-focused ability working collaboratively in a fast paced environment
• 4 year / Bachelor's Degree
• A combination of relevant experience and education may be considered

Additional Commentary

What is a Jamf?

You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees.

Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

About the Role

Do you have experience as a regional marketer with proven results delivering a balanced mix of strategies and execution across a geography or territory in the United States? Do you have ideas for how to increase quality customer engagement, satisfaction, and marketing sourced pipeline? Are you enthusiastic about building strong relationships and exceptional experiences across all audiences? If this resonates with you, then consider joining Darktrace and the Global Growth Marketing team as a Senior Specialist, Regional Marketing in the Americas and bring your expertise, curiosity, continuous learning, and ability to be a team collaborator.

Location - The ideal candidate will be based in Austin, Chicago, Los Angeles, Minneapolis or New York.

• Marketing planning: manage a regional GTM strategy and execution plan, aligned to the global plan, to drive quarterly results across segments.
• Land localized campaigns and targeted programs in the region which align to global marketing priorities and execute against a local customer journey.
• Create and execute a mix of virtual and live prospect and customer events that evangelize the brand, drive customer awareness and education for AI and cybersecurity innovation and increase engagements, meetings, and conversions across every stage of the customer journey.
• Plan, orchestrate and execute third-party industry and Darktrace-led events to engage, accelerate and network with prospects and customers. Maintain regional event calendar.
• Execute regional channel and strategic alliance marketing initiatives aligned to worldwide strategy.
• Build strong, collaborative relationships with GTM leaders and stakeholders to share insights, set market priorities, and communicate quarterly plans and performance.
• Manage operational systems, processes, and budget within the team to ensure program and data accuracy.
• Provide weekly, monthly, quarterly, and annual performance KPIs and metrics on all execution in country.

Qualifications & Experience

• 2-4 years combined marketing experience preferably in demand generation and/or field and partner marketing in a fast-paced, high growth environment.
• Demonstrable knowledge of the AMS market and tangible regional marketing experience working with sales, channel and alliances, and cross-functional marketing teams.
• Bachelor’s degree in business, technology, marketing, or related field preferred, or equivalent work experience.
• Strong interpersonal and communication skills that include written, verbal, virtual team collaboration.
• Experience in project, program, and event management, with strong demonstratable operational and organization skills and mastery of planning & execution frameworks
• Ability to drive operational excellence and fiscal responsibility.
• Performance expertise measuring key KPIs, metrics, and insights to accelerate business outcomes.
• Willing to travel up to 30%.

Benefits

• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Life insurance
• Commuter benefits
• 401(k)

#LI-Hybrid

Get to Know Us

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

• Sales Experience: Minimum of 3-5 years of successful sales experience in the cybersecurity technology industry, with a strong track record of achieving sales growth
• Introduction of New Solutions: Demonstrated success in introducing and selling new disruptive cyber software solutions
• Quota Achievement: Proven ability to exceed sales quotas consistently quarter over quarter.
• Channel Partner Management: Experience in establishing and monetizing strong Channel Partner relationships, with existing relationships in the region being essential.
• Sales Process Management: Proficiency in managing all aspects of the sales process, including qualification, proof of value, forecasting, negotiation, and deal closure.
• Post-Sales Management: Ability to manage and drive the post-proof of value ROI process.
• CRM and Pipeline Management: Experience in accurately tracking and managing customer information in company-provided CRM, and maintaining an accurate pipeline and forecasting in Salesforce (SFDC).
• Product Presentation and Demo: Capability to present and demonstrate Horizon3AI solutions effectively in both virtual and in-person meetings.
• Independent and Team Player: Demonstrated ability to work independently while also collaborating effectively with distributed sales, support, and success teams.
• Sales Methodology: Familiarity with Challenger Question-Based Selling type sales methodologies.
• Sales and Marketing Tools: Familiarity with sales enablement tools like Salesforce, CRM, Outreach.io, Linked-In Sales Navigator, ZoomInfo, and Slack.

Required Qualifications

• Sales Experience: Minimum of 3-5 years of experience working in a Sales role in cybersecurity
• Industry Experience: Minimum of 2 years of experience working in the INFOSEC or SaaS space
• Education: A college degree or equivalent work experience required
• Must be located on the West Coast

Preferred Qualifications

NA

Travel Required

We are a fully remote company, and this job may require up to 20% of travel within assigned territory to be successful. Job-related travel expenses are reviewed and must be approved by your manager.

Perks of Horizon3.ai

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best.
• Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave.

Compensation and Values

At Horizon3.ai, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

• Total On-Target Compensation: $180k - $240k OTE 50/50 split annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

• Incident & Problem Management:
• Troubleshoots and accurately diagnoses and/or forwards IT related issues
• Walks users through the recommended problem-solving steps
• Service Request Fulfillment:
• Provides software and hardware products as well as workplace equipment following work instructions
• Fulfills user and access management requests following work instructions
• Answers and/or forwards technical questions and supports users in all IT technical matters
• Learns technical change requests implemented by backend teams
• Asset-, stock- and demand Management
• Takes care of accurate stock and inventory management Prepares asset demands
• Executes disposals following work instructions
• Projects & Improvements:
• Assists onsite with general IT build out tasks
• Participates in discussions for workplace improvements
• Learns differences in best practices for IT service processes Points out ambiguities and asks questions to improve day-to day operations
• Collaboration & Learning
• Improves craft as an Engineer and as a professional and widens horizon beyond current assignments, seeking to learn from peers, feedback, and observation, as well as from trainings and technical literature
• Reads and understands step-by-step guides and technical work instructions

This is a hybrid position (2 days per week) out of Mountain View, CA.

Minimum Qualifications:

• 1+ year of experience in desktop technical support
• HS Diploma or GED required

Preferred Qualifications:

• Technical study related to IT
• Experience with Microsoft Windows desktop operating systems and basic networking principles
• Experience with Microsoft Office 365
• Experience with Microsoft Intune
• Experience with MAC operating system support is a plus
• Experience supporting the IT needs of executive level leaders

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

DOE, salary $75K - $85K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

About the Role

This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Technical Support function at Cyberhaven. The Technical Support Engineer L1 candidate is passionate about technology, is always curious, and driven to delight customers. A true problem solver, you will take personal ownership in seeing a problem through to resolution or escalating and collaborating with some of the most talented engineers in the world. You will become an expert on Cyberhaven’s Data Detection and Response platform, understand how it interacts with all the endpoints our customers interact with, and understand how our customers are trying to reduce data loss threats across the organization.

Ideally, you will be comfortable speaking with security and customer operation teams. You must have technical depth, be client obsessed, and experience with a SaaS based security product. Having the desire to take initiative, own and resolve customer issues, and love working in a fast-paced, high growth environment is key.

This role reports to the Director of Support. This is a 100% remote role.

Company Overview

Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data. We've raised over $140M from leading Silicon Valley investors like Khosla and Redpoint. Cyberhaven is also backed by founders, executives, and security leaders who have built transformational technologies at Crowdstrike, Nutanix, Palo Alto Networks, Meta, Google, Slack, and others.

• Provide well-thought out and reliable directions in technical and non-technical terms, to help customers solve reported issues and guide them on proper use of our platform.
• Take ownership of customer issues, including initial troubleshooting, and escalation.
• Identify and escalate priority issues that need immediate attention.
• Build an excellent rapport with our backline engineers and collaborate on solving complex issues.
• Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
• Collect information from customers necessary to understand and resolve their issue, either by attaching KB information, or escalation to next level Support

Required Qualifications

• 3 years + experience in technical support
• Knowledge of Windows/macOS/Linux software configuration, use, and basic troubleshooting.
• Comfortable working in a fast-paced, ever-changing environment, learning on the fly, and keeping track of supporting resources
• Knowledge of basic software debugging (Task Manager, Event Viewer, Sysinternal Tools, Command Line debugging and search tools for macOS and Linux)

Preferred Qualifications

NA

• Competitive start up salary and generous stock options
• (US Hires and FTE via Remote) 100% paid health benefits for you and your family
• Flexible time off
• Potential fast-tracked career advancement opportunities
• Experience building something from the ground up

At Cyberhaven, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. The estimated base salary for this role is $55k to $80k. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Cyberhaven's total rewards package.

Our company values are:

• Think Deeply and Use Sound Reasoning
• Step Up and Take Ownership
• Continuously Learn and Grow
• Obsess About Customers
• Enjoy the Journey
• Reach for Ambitious Goals

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Summary

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.

Company Overview

The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

• Support incident response operations
• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.
• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.
• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.
• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.
• Innovate on behalf of customers by translating your thoughts into action-yielding results.
• Mentor and invest in our team, partners and customers to raise the bar for our customers.
• On-call required.

Required Qualifications:

• Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS
• Experience triaging and developing security alerts and response automation, conducting front-line analysis, and providing escalation support
• Experience scripting with Python, Perl, Bash or PowerShell

Preferred Qualifications:

• Experience with common security monitoring, log analysis and forensic tools
• Experience working as part of a computer Security Incident Response Team (CSIRT) or Product Security Incident Response Team (PSIRT)

A day in the life

A day in the life

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Summary

The Amazon Web Services team is looking for a passionate Security Incident Response Engineer who can lead the response to security issues across the largest cloud provider in the world. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on security issues is critical.

In this role you’ll be conducting security monitoring and response activities for the Amazon internal network. We value broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. We don’t expect you to be an expert in all of the domains mentioned above, but we do expect you to be excited to learn about them!

You’ll apply your creative and critical problem solving skills to quickly design and build tooling that enables programmatic automation at a massive scale. You must have a passion for engineering solutions to complex security challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about information security, the threat landscape and security automation and tooling.

Company Overview

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

• Conduct security monitoring and response activities for the Amazon internal network.
• Design and build tooling that enables programmatic automation at a massive scale.
• Collaborate and communicate on security issues in a global team environment.

Required Qualifications

• Are enrolled in or have completed a Bachelor’s degree

Preferred Qualifications

• Knowledge of system, network and OS

Additional Commentary

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.