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We are looking for an experienced Product Marketing leader to drive Qualys to the next level of growth and evangelize the value of customers’ experience with the Qualys Platform!

The Vice President of Product Marketing will be a critical driver in guiding our product positioning and go-to-market (GTM) strategy as we challenge the industry to realize the value of an integrated platform that combines security visibility, prevention, detection, and response.

Reporting to our SVP, Marketing, you will have a deep understanding of the security industry trends and landscape and anticipate market trends and help guide our product messaging through our next phase of growth.

In addition to contributing to the go-to-market solutions strategy, this individual will help us create a stronger sales content and support the demand gen activities with content and GTM strategies. Deep collaboration with Product Management, Marketing, and Sales teams. Manage and grow a team of product marketers across multiple geographies.

• Drive product and solution positioning, messaging and GTM strategies. Including full platform and individual product lines
• Ensure consistency in messaging across product lines and Product Managers Lead content development to articulate the benefits of our product and ensure message alignment throughout all customer touchpoints (website, sales team, events, etc.)
• Drive content marketing strategy along with Content Marketing team resulting in valuable content at each stage of the customer journey
• Define and champion GTM campaign messaging to be executed by Marketing
• Ensure consistency and quality of customer facing sales content Work with Digital Marketing to drive content for SEO improvement Identify market trends and customer needs
• Improve the product launch process and strategy and collaborate with product management, marketing, and sales to ensure the effective go to market
• As part of a GTM establish strategies to drive retention, upsell and cross-sell for the product portfolio, and work through the formalized customer marketing function to execute on those strategies
• Strategize and conduct competitive analysis to help identify new marketing opportunities
• Define target markets, products and customers including business plans and entry strategy
• Speak and present both internally and externally (webinars, public events, customer engagements, etc.) to promote our story and products Establish and implement short and long-range departmental goals, objectives, budgets, policies, and operating procedures
• Create positive relations with partners and sales channels. Recruit, motivate and manage product marketing staff

Required Qualifications:

• 15+ years of product marketing or related experience, including 4+ years in leadership role of a product marketing team
• 5+ years in enterprise security software market sectors
• 3+ years of B2B SaaS experience Ability to thrive in a fast-paced, “get it done” entrepreneurial environment
• Works well in a collaborative environment (leave your ego at the door)
• High attention to detail with ability to remain organized and multi-task
• Strong written, verbal, editing, and presentation skills
• Highly collaborative with a deep sense of ownership and accountability
• Easily builds business partnerships and inspires team members
• A hungry, infectious personality: we’re looking for someone determined and able to win

Annual Salary Guidelines: $210,000 - $240,000

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Technical Support Lead - USA (Remote)

Securiti has been widely recognized as an industry innovator, being named “Most Innovative Startup” at RSA Conference 2020, Leader in the Forrester Wave Privacy Management Software, and winner of the 2020 HPE-IAPP Innovation Award.

The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high growth global companies before. If you aspire to work on cutting edge technologies and frameworks, side by side with some of the smartest technologists, this may be a unique place for you.

Based in USA, you will be the frontline Technical Support Lead for our Enterprise Customers, key member of our frontline Customer Success team, you will help craft the company's customer support strategies, building strong relationships with customers and collaborating with cross-functional stakeholders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships.

Ideally you will have a strong technical background with experience in triage, troubleshooting and solving of customer issues and implementations. Pre-sale or post-sale Solution Architecture background would be considered advantageous.

About Us

Securiti solves challenges across governance, privacy, and security. With a foundation in data understanding and a team that was responsible for developing and deploying the market leading CASB & DLP technology, we were able to create a platform from the ground up that leverages automation and workflows to solve complex privacy, data, and security business challenges with a simplified interface promoting collaboration across the business. Ease of use, quick to deploy and customizable are all reasons why companies select Securiti versus stitching multiple vendors together to address their challenges.

The exponential growth of data brings massive new opportunities, but also brings increasingly perilous security, compliance, and privacy risks. At Securiti, our mission is to enable organizations to safely harness the incredible power of data and the cloud by controlling the complex security, compliance, and privacy risks. Securiti’s solution uniquely combines AI-powered data intelligence with full workflow automation, simplifying compliance with GDPR, CCPA, LGPD and other regulations. Granular insights into structured and unstructured data enable organizations to monitor risk, control access and protect sensitive data at scale.

• Diagnose, troubleshoot and resolve issues with assigned clients, implementations, training, increase adoption, ensure retention, and high levels of customer satisfaction
• Respond to technical support tickets to help establish a trusted and strategic advisor relationship to help drive continued value of our products and services
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Maintain existing customer success metrics and data as directed
• Propose simple and effective solutions building trust and rapport, highlighting best practices, and proper logging of all issues
• Provide accurate feedback to customers promptly in accordance with SLA’s
• Facilitate interaction and workflow between team members, including engineering and account team, to ensure deliverables are on time
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare accurate reports promptly and maintain the highest level of customer satisfaction

Required Skills and Qualifications

• 3-5 years of experience in customer support, customer success and 1-2 Years in Cyber/Data Protection
• Strong verbal and written communication, critical thinker, and customer focused attitude
• Good technical knowledge
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Prior experience working with customers from North America, Europe or Asia Pacific providing support or training for a technology-based product

Preferred Qualifications

• Bachelor’s degree
• Knowledge of Salesforce and project management tools

NA

Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace. Semperis is recognized as one of America’s Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years. With teams around the world, you’ll be working alongside top global talent in Cybersecurity and Identity Access Management.

If you are a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills—we’d love to meet you.

What we are looking for:

Semperis is seeking a skilled and experienced Business Systems Administrator to oversee and maintain the core CRM, revenue, and peripheral systems essential to our business operations. This role requires a technical expert with a background in CRM administration, a deep understanding of revenue systems, and experience across a diverse range of tools, integrations, and project management. The successful candidate will ensure the smooth operation, data integrity, and functionality of all business systems, enabling the company to achieve its revenue and operational goals.

• Maintain system processes across core CRM and other critical applications.
• Manage user onboarding and system access, ensuring seamless and secure integrations.
• Troubleshoot system issues, upgrade components, and modify fields, layouts, permissions, and automation as needed.
• Oversee cross-system credentials, with a focus on security verification and single sign-on (SSO).
• Train revenue-engaging users on system functionalities and provide support for daily tasks.
• Ensure 100% data reliability, preventing disruptions in revenue-impacting processes.
• Develop and implement standard and custom integrations across departments to meet reporting and business process needs.
• Design and optimize end-to-end workflows to support core business objectives.
• Build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments.

Required Qualifications:

• 8+ years of experience as a sole administrator in systems such as Salesforce, Marketo, Marketo Measure (e.g., Bizible), Netsuite, Xactly, Clari, and productivity tools (e.g., Outreach, Salesloft).
• Proficiency with data acquisition tools (e.g., D&B, Zoominfo), contract lifecycle management (CLM) tools (e.g., Docusign), Salesforce CPQ, Partner Channel Portal, and Customer Experience Portals.
• Strong skills in Excel, territory planning tools, call center management (e.g., Aircall), and data warehouses (e.g., Snowflake).
• Experience with analytics/reporting tools (e.g., Power BI), 3rd-party integration (e.g., Workato), project management tools (e.g., Asana, Wrike), PSA tools (e.g., ServiceNow), sales intelligence tools (e.g., Gong), Apex, and HTML.
• Demonstrated success in project management, particularly in implementing and leading technology change initiatives.
• Experience managing vendor relationships and negotiating contracts to achieve optimal outcomes.
• Ability to assess future business needs, perform cost-benefit analyses, and make recommendations for system enhancements.
• Collaborate on the procurement and security evaluation of technology acquisitions that impact key performance indicators (KPIs) and revenue systems.

Preferred Qualifications:

• Self-motivated and responsible, with a passion for independent work and teamwork.
• Creative problem-solver who finds innovative solutions to complex challenges.
• Persistent and determined to complete projects to a high standard.
• Empathetic, understanding, and able to work well with diverse teams and stakeholders.

Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.