About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope.

About the position:

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
• Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work trade shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion.
• Lead Proof-of-Concepts (POCs).
• Present at Conferences and Seminars.
• Respond effectively to RFIs/RFPs.

Required Qualifications:

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems.
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM and related protocols.
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions.
• Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations.
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired.
• Experience working with Public cloud environments (AWS, Azure and GCP).
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms.
• Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).

Preferred Qualifications:

• Demonstrable experience with scripting languages such as Python, and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
• Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
• Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).

Education

• Relevant Bachelor’s degree; preference for computer science or related degrees.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statuses, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

If you love working with brilliant people, being part of an energetic team, changing the world of software and you’ve got the technical skills to match, you might be the perfect Frog to join our Swamp! Come and join the Site Reliability Engineering group in their mission to build, operate and optimize JFrog’s cutting edge SaaS.

This position requires applicants to be a US citizen or hold a valid US Green Card.

• Support all aspects of JFrog Cloud Platform & Product operations on a day-to-day basis and maintain continuous availability, reliability, scale and uptime.
• Production System Maintenance: Conduct regular health checks and maintenance tasks to ensure the optimal performance of production systems.
• Own system updates, and upgrades while minimizing downtime and disruptions.
• Advocate with the Engineering teams to promote best practices for cloud reliability & fault tolerance enablements.
• Defining reliability governance and operational transformation strategy, roadmap, and enforcement.
• Qualify applicative & platform services’ launch readiness and capacity planning.
• Develop, test, and deploy automated solutions to replace manual processes.
• Observe, gather and analyze metrics from systems and applications to optimize performance and fault finding.

Required Qualifications:

• Experience of 3+ years as SRE or a similar role.
• Strong understanding of distributed system design principles and cloud infrastructure.
• Proficiency with public cloud providers (AWS, Azure, GCP).
• Foundational understanding of application servers, networking, storage, and databases.
• Experience with infrastructure automation tools (Terraform) and containerization technologies (For example: Docker, Kubernetes).
• Proficient in programming and scripting languages (Python/Go/Bash).
• Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK stack, New Relic)
• Strong communication and interpersonal skills to collaborate effectively with diverse teams.
• Excellent problem-solving and troubleshooting skills.
• Experience in working in mission-critical environments & work well under pressure within a technically challenging environment.
• US citizenship or green card

• At JFrog, base salary is only one component of our compensation package.
• This position has a base salary range between $115,000 to $130,000. Base salary will be based on your skills, qualifications, experience and location.
• This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog embraces hybrid work: 3 days in office / 2 days remote.
• Additionally, this role may be eligible for discretionary bonuses or commission payments.

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

PURPOSE:

The SOC Manager role is responsible for overseeing operations of the Security Operations Center (SOC) and leading a team of SOC analysts to deliver competitive cybersecurity monitoring, detection, and response services to customers with diverse industries and technologies. This role is responsible for demonstrating the effectiveness of the team through key performance indicators (KPIs), team development and retention, and client satisfaction. The SOC Manager leads initiatives to develop and implement processes and technology strategies that enhance protection, detection, automation, and response capabilities.

• Supervise and develop a team of SOC analysts, threat hunters, detection engineers, incident responders, etc.
• Provide ongoing coaching, mentorship, and performance feedback to foster a high-performing team
• Oversees the investigation and response to security incidents, coordinating across departments as necessary, and ensuring timely and accurate communication with affected clients
• Present incident findings, root cause analyses, and remediation recommendations
• Track and report on key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of SOC activities and identify areas for improvement
• Leads initiatives to improve service health through service onboarding/offboarding, quality assurance initiatives, and tool/process migrations, integrations, and automation
• Maintains, develops and documents SOC runbooks for consistent, high-quality SOC operations, ensuring regular updates to reflect industry best practices and latest threats
• Ensure 24/7 coverage for ticket management, and phone call support, including scheduling shifts and managing resources to guarantee prompt response to security incidents, client inquiries, and escalation needs
• Other duties as assigned

MINIMUM SKILLS, EDUCATION AND EXPERIENCE

• At least 4 years’ experience working in a SOC
• At least 2 years’ experience managing a team
• Required to possess or obtain MS-200 or MS-100 within first year of employment
• One or more of the following certifications or equivalent: GCIH, GCFE, GSOC, CSA, MS SC-200, MS SC-100, CEH, OSCP, GPEN
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Project management
• Analytically minded
• Strong and proven leadership skills and experience.
• Ability to shift gears and tackle high priority issues.

PREFERRED SKILLS, EDUCATION OR EXPERIENCE

• Experience with Microsoft suite MDE, MDO, and Sentinel
• Bachelor’s degree in Cybersecurity or IT related field

Starting compensation: $95k

At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.

CORE VALUES

• Committed to Client Success: Our actions and our words always align with the best interest of the client.
• One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
• Integrity: We are unquestionably committed to doing the right thing even when it is hard.
• Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
• Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

PHYSICAL DEMANDS:

Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).