Summary Information About the Role and Company Overview

A Level II Engineer is an individual who can operate independently and will be entrusted with delivering success for Optiv + ClearShark’s customers to achieve predetermined goals aligned with a statement of work. To be successful in this role, a Level II Engineer will be expected to specialize in a capability aligned with Optiv + ClearShark’s service practices while also contemplating which future opportunities they would like to explore. They will be expected to execute all tasks provided in a statement of work in a timely fashion and to communicate any unexpected complexities that may arise to senior leadership. This individual may be the most senior engineer on a project and will be expected to assist Associate and Level I Engineers with tasking. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly.

• Have an advanced understanding of the chief technologies they will be responsible for.
• Have an initial understanding of major technologies that will surround the chief technology in their environment.
• Possess the ability to make sense of complex information to effectively solve problems, reaching out to mentors for guidance when necessary and providing mentoring to Associate and Level I Engineers who may require it.
• Spend 5% of their time focusing on developing corporate strategy, assisting with brand identity, and support operations.
• Spend 10% of their time focusing on training and fine-tuning skills.
• Spend 85% of their time on engagement delivery.
• Engagement Delivery.
• Execute all tasks outlined in the scope of work and follow standard operating procedures with minimal oversight.
• Work with clients to analyze and understand their needs and objectives.
• Collaborate with Senior Engineers on more complex engagements.
• Aid Associate and Level I Engineers on sophisticated tasking.
• Prepare to lead technical discussions with the client in the event a Senior Engineer is not present on an engagement.
• Provide technical support and troubleshooting assistance to clients during and after project implementation.
• Serve as a level of mentorship for Associate and Level I Engineers.
• Escalate complex issues to the appropriate teams or engineers as necessary.
• Document project progress, issues, and resolutions in a concise and timely manner.
• Consistently self-review work to identify and improve approaches for producing high-quality work.

Required Qualifications

• Currently holds a Top Secret clearance – TS/SCI with a full-scope poly required.
• Experience operating in classified environments.
• Expert knowledge and experience deploying and maintaining Palo Alto Network products (NGFW, Panorama, Global Protect, Prisma Access)
• Bachelor’s degree in a related area or at least 8 years of related work experience.
• Extensive IP network routing and switching experience

Preferred Qualifications

• PCNSE certification preferred.
• CCNP or equivalent preferred.
• Knowledge and experience managing and configuring Kubernetes, Linux, and Terraform.
• Strong understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC.
• Broad understanding of FedRAMP and IL constructs.
• Strong understanding of leadership concepts and ideas.
• Strong interpersonal skills and ability to work collaboratively in a team.
• Experience leading an engineering team, preferably having handled tasking, resolving personnel issues, and providing actionable feedback.
• Ability to clearly communicate complex messages to a variety of audiences.
• Excellent problem-solving skills with a keen attention.

• #LI-NA1

• #CJ

• What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

• EEO Statement

• Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

• Privacy Statement

• Optiv + ClearShark respects your privacy. By providing your information through this page or applying for a job at Optiv + ClearShark, you acknowledge that Optiv + ClearShark will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv + ClearShark’s selection and recruitment activities. For additional details on how Optiv + ClearShark uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

• As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

Required Qualifications

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
• Technical aptitude for understanding how technology products and solutions solve business problems
• Identifies problems, reviews data, determines the root causes, and provides scalable solutions
• Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
• Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
• Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
• Excellent time management skills, and work with high levels of autonomy and self-direction

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Bring new ideas to develop security disciplines to solve real-world problems
• Develop key security research infrastructure for researchers and security services
• Establish a clear technical and architectural vision for key projects
• Mentor your fellow engineering members
• Promote best practices such as design reviews, code reviews, secure coding and performance tuning
• Push engineering boundaries, coming up with high quality, simple solutions to complex engineering and product problems
• Maintain and cultivate high quality in terms of engineering practices, code quality, and work/foster a culture of engineering excellence, and dynamic execution.

Your Experience

• Solid CS fundamentals, as well as networking and operating systems knowledge
• Extensive hands-on programming skills in Python and Golang
• Strong grasp on designing complex systems Strong grasp on data structures and algorithms Experience with Kubernetes
• Experience of any public cloud platform, GCP preferred
• Experience of data processing tools such as Apache Beam, BigQuery, Dataflow
• Experience with SQL and No-SQL DB technologies such as MySQL, Elasticsearch, Redis Experience with queuing systems like PubSub,RabbitMQ or Kafka
• BS/MS/PHD in Computer Science / Software Engineering or equivalent military experience required

The Team

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

**Compensation Disclosure **

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $124600 - $201650/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

#LI-TD1

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.