• Provide technical expertise automating processes related to IAM and developing control solution integrations.
• Drive strong functional and privileged account as well as service account access management processes.
• Build comprehensive, modern, automated IAM products and services while collaborating with vendors and internal teams.
• Develop working relationship with IT engineering resources to drive solution features and architectures.
• Identify inadequacies within the environment and construct solutions to address IAM shortfalls.
• Develop and generate reporting metrics which drive continuous improvements in IAM controls.
• Partner with Information Security (IS) and line of business (LOB) leadership to understand requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate.
• Generate and maintain documentation for IAM control solutions configurations, operational support processes, business continuity plans and control procedures.
• Review existing IAM services to ensure those solutions are optimized for the highest level of service and establish an ongoing practice to perform periodic reviews.
• Interpret policies and standards with InfoSec, Risk and Compliance teams, ensuring policies and standards are properly followed by IAM control solutions.
• Promote security policies, standards, and best practices across the organization.
• Track, monitor and report IAM financial industry related environment threats, control solutions, regulatory changes, and technology updates.
• Formulate and manage a business and resource plan for the team to ensure appropriate resources are aligned to support IAM strategic plans, goals and objectives.
• Establish, review and document performance feedback and coaching for direct reports while utilizing HR processes for underperforming and overachieving resources.

Required Qualifications

• Minimum 10 years’ experience with developing and implementing identity and access management tools and solutions.
• Minimum 8 years’ experience managing and developing strong information security and/or technology teams.
• Understanding of IAM relevant technical solutions (such as SailPoint, MFA, Privileged Access Management: CyberArk).
• Demonstrated experience with infrastructure technologies including Cloud, Lightweight Directory Access Protocol (LDAP), Security Assertion Markup Language (SAML), and MFA/SSO.
• Ability to think strategically and communicate effectively at the most senior levels of the company to communicate the value and benefit of IAM solutions.
• Possess strong knowledge of industry best practices, technology, and evolving threats to enhance defenses for SECU’s information systems and resources. Advises management on security protocols and incidents. Mentors and trains to ensure team knowledge and effectiveness.
• 3-5+ years of troubleshooting and investigating complex issues within a highly regulated and secure environment.
• Strong organizational, time management, negotiation, and resource management skills.
• Customer service driven, quality focused, and team oriented with effective and persuasive written and oral communication skills.
• Strong knowledge and experience with incident/problem management processes
• Possess critical thinking and business risk analysis skills.
• Strong functional knowledge of MS Office Suite software products, Jira, and Confluence.
• Strong communications skills, oral and written.
• Ability to collaborate and interact productively with team members and key stakeholders.
• Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood and actionable manner.
• Ability to effectively influence and convince others to make appropriate changes in their priorities and behaviors for the benefit of the organization.
• An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field.
• Specific experience with NIST, PCI, ISO 27001, COBIT or other information security related framework.
• Strong analytical skills with high attention to detail.
• Ability to convey technical information to all groups and individuals concisely and clearly both verbally and in writing to individuals with limited technical experience.
• CISSP, CISM, SANS GSEC, Cloud Security (CCSP, CCSK), or other information security related certification(s).

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