• Provide enterprise leadership and contribute subject matter expertise as needed across the Credit Union to further organization initiatives, provide business intelligence and insights, support peers and the CEO, strengthen operations, innovate, and advance achievement of Credit Union strategic and financial goals.
• Strategically lead solutions and technical operations for information security, fraud technology, and physical security across the Credit Union, including safeguarding the ongoing operations of technology systems, confidential and proprietary data, member account access, electronic communications, and the physical safety of our employees, members, and visitors.
• Proactively oversee a 24/7 production environment designed to operate with the highest levels of safety, security, and trust for our members and employees.
• Organize and prioritize critical issues and required information to facility change, efficient discussions, and decision-making.
• Be available to make leadership decisions as needed for a business that operates twenty-four hours a day, seven days a week, while keeping appropriate executive management abreast of member or employee impacting events.
• Ensure procedures and controls are operationalized to protect our members information and assets, as well as the organizations physical property.
• Collaborate with senior management on enterprise initiatives and standards to ensure alignment with our risk management appetite and to accomplish strategic goals and objectives.
• Continually scan the Credit Union’s environment to identify and remediate potential security weaknesses and ensure compliance with applicable security regulations and standards.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, and embracing our mission, vision and core values.
• Set goals, monitor work, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met.
• Provide leadership to senior management on security, fraud and other assigned administrative matters. Act as a Role Model for the Golden Commitments to Leadership.
• Evaluate evolving solutions and their benefit to the organization. Keep abreast of industry developments including, but not limited to, changes in regulations, technology, and other operational trends.
• Build and maintain professional relationships and pursue networking opportunities with key business partners and outside colleagues in the industry.
• Perform other duties as assigned in support of the Credit Union’s strategic goals and objectives.

Required Qualifications:

• Education: Bachelor's Degree in related field or equivalent work experience.
• Experience: Minimum 12+ years of experience in a related position, preferably at a financial institution. 10+ years of progressively responsible management experience at a senior level.
• Knowledge/Skills: Extensive knowledge of tools, technologies, and mitigation techniques within information security, fraud, and physical security.

Preferred Qualifications:

• Master's Degree a plus.
• Superb professionalism, tact, and diplomacy. Creative problem solving, organizational, analytical, verbal, and written communication skills.
• Strong decision making and time management skills with the ability to manage multiple projects/duties. Results driven, service-oriented, self-motivated, and able to work independently. Confident leader with the ability to express a vision to the organization and subsequently delegate responsibility as needed.

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