• Administer and maintain financial applications, including our NetSuite ERP system, Coupa procurement system, and various other financial systems.
• Configure system settings, user roles, and access controls to meet business requirements.
• Monitor system performance and troubleshoot issues to ensure minimal disruption to financial operations.
• Provide day-to-day technical support to end-users, resolving application-related issues.
• Create and update user documentation, guides, and FAQs.
• Collaborate with finance and IT teams to identify areas for process improvement within financial applications.
• Implement best practices and recommend system enhancements to streamline financial operations.
• Work with stakeholders to gather and analyze business requirements for system modifications.
• Manage the integration of financial applications with each other, and with other enterprise systems, such as our CRM, Salesforce, and our HRIS, UKG Pro.
• Coordinate and oversee system upgrades, patches, and migrations, ensuring minimal downtime.
• Test new features and functionalities before deployment to production environments.
• Support users building financial reports and dashboards to aid their decision-making processes.
• Develop custom reports and queries to meet specific business needs.
• Ensure financial applications comply with internal policies, industry regulations, and security standards.
• Conduct regular audits of system access, data integrity, and security protocols.

Required Qualifications

• Bachelor’s degree in Information Technology, Finance, Accounting, or a related field.
• Minimum of 4-6 years of NetSuite administration experience is required.
• Strong understanding of financial processes, accounting principles, and financial reporting.
• Proficient in system configuration, user support, and troubleshooting.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

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Preferred Qualifications

• Experience administering other integrated financial applications, such as Coupa, Adaptive, AvaTax, and/or Concur is highly preferred.
• Familiarity with database management, SQL, and data integration tools.
• Project management skills are a plus.
• Certifications for NetSuite are highly preferred.
• Certifications for Coupa are desirable.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.