• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Writes the requirements, epics, and user stories to support product development
• Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
• Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
• Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
• Provides support for incident escalation – directing resource and effort as required
• Assists in process improvement through constant review both internally and with partner department

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
• Exposure to operational management and change readiness workstreams
• Developing knowledge of data analytics and data literacy
• Expertise in Identity & Access Management and/or Technology Risk Management
• Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
• Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business friendly proposals
• Proven experience with Agile development methodologies
• General knowledge of financial services concepts and products
• Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

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Preferred qualifications, capabilities, and skills

• Emerging knowledge of product release and deployment processes
• Results oriented; ready to challenge the status quo for continuous improvement
• Strong analytical skills and attention to detail
• Strategic thinking, and ability to draw lateral connections between subject areas

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