• Lead and provide support for the implementation and administration of IAM platforms
• Respond to break/fix requests, monitor environment, support Digital Technology during development, QA, and production environments
• Respond to Level 2 tickets including bugs, outages, and new feature requests
• Ensure IAM solutions adhere to regulatory, compliance, and internal requirements
• Maintain IAM policies, standards, and procedures, and control mappings
• Provide reports as requested for compliance
• Work with Cyber Defense and other departments as needed
• Ensure IAM security is aligned with the overall security strategy to reduce risk to the organization
• Engage with development teams and other business partners to enhance IAM service capabilities
• Provide mentorship on the implementation and usage of IAM capabilities in enterprise systems
• Collaborate with other IAM team members to provide guidance on IAM related matters and provide feedback to solution design and system support

Required Qualifications:

• Bachelor's degree required in a STEM related field
• An authoritative level of understanding of Enterprise or Customer Identity & Access Management, Single Sign-On, Multi-Factor Authentications (MFA), and Authentication, Privileged Access Management (PAM), Identity Governance & Administration concepts
• In depth understanding of identity Protocols and technologies: OpenID Connect (OIDC,), OAuth, SAML, AD-Fed, API Gateways, SCIM, and platforms such as Ping Identity, Okta, MS Azure (Entra ID), Active Directory, LDAP
• Outstanding knowledge of fraud prevention and detection, identity proofing and identity verification technologies
• Expertise of modern software lifecycle development and automated cloud infrastructure deployment
• Outstanding understanding of policies that reflect system security objectives
• Ability to resolve and determine how a security system works (including its resilience and dependability capabilities) and how changes in conditions, operations, or the environment will affect these outcomes
• Outstanding understanding of at least one of these areas specific tools: Okta, Ping, Microsoft Entra ID or similar and related MFA technology (MS Authenticator, Yubikey, DUO, Okta MFA, PingOne)
• 4+ years of related experience
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications:

• Graduate degree or equivalent experience
• Cybersecurity, Risk Management, Computer Science
• CISA, CISM, CISSP
• 6+ years of outstanding related experience
• Knowledge of organizational standards and policies (ISO, NIST)
• Knowledge of compliance regulations (SOX, PCI, FAA, GDRP, PII)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.