• With limited supervision, provide analysis and development knowledge for Identity Governance and Administration (IGA), Privilege Access Management (PAM), Single Sign-on (SSO), and/or Multi-Factor Authentication (MFA).
• Provides in depth expertise related to Active Directory, Active Directory Federation Service and Azure Active Directory topics.
• Provides input to the IAM capability roadmap and strategy.
• Strategic design and/or selection of tools and technologies with a focus on application requirements of IAM.
• Active Directory/ADFS/Azure AD synchronization and management.
• Assist in the review and design of new IAM security technologies and support to ensure that the appropriate controls and tools are selected and operationalized.
• Provide subject matter expertise in the following identity related services: Active Directory, Identity & Access Management, Conditional Access and MFA.
• Capability to support a variety of technologies such as multi-tiered applications, databases, LDAP and directory services, application servers, network infrastructure, and understanding of security and dataflow within these components.
• Provide technical expertise related to Microsoft AD and other relevant components, including workflow automation between Active Directory, Azure Active Directory, Exchange and Microsoft O365.
• Work with business to create and maintain role-based access controls for user accounts.
• Ensure account audits and access methods are conducted as required by the IAM program and regulatory requirements. Report any data discrepancies to appropriate personnel.
• Analyze & understand the risks associated with application security exposures and provide solutions to eliminate or reduce these exposures.

Required Qualifications:

• Five (5) years of progressively responsible technical systems experience in Information Technologies, with at least half of the years of experience directly related to identity and access management.
• Bachelor’s degree in Information Technology, Computer Science, or closely related field of study
• Combination of relevant education and relevant experience accepted:Â Yes

Preferred Qualifications:

• Proficient in PowerShell and SQL queries.
• Experience in creation, change, deletion of user accounts, privileges, and roles including management, administration, and support of Active Directory (AD) domain structure.Â
• One or more of the following certifications: MCSE Productivity Certification, MCSE Core Infrastructure Certification, or other industry specific certifications around identity and privileged access management solutions.Â

Knowledge, Skills, and Abilities

• Knowledge of:

• Information technology and trends.

• Awareness of many Information Technology concepts and discipline areas.

• HIPAA laws and regulations.

• Information Security principles, techniques, and technologies.

• Vulnerability scanning software.

• Detailed knowledge of network-enabled operating systems.

• Detailed knowledge of networking topologies.

• Project management.

• Vendor management.

• PCI Compliance laws and regulations.

• Skills:

• Defining, tracking, and assuring responsiveness to clients' information technology problems.

• Preparing status reports.

• Effectively coordinating, performing and completing multiple duties and assignments concurrently and in a timely manner.

• Categorizing time spent, requests for service and assets according to provided definitions.

• Strong interpersonal skills and ability to interface with management and staff.

• Technical writing and documentation skills.

• Abilities:

• Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals.

• Building Partnerships: Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

• Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships.

• Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers’ and own organization’s needs.

• Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.

• Technical/Professional Knowledge and Skills: Has achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.

• Driving for Results: Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

• Planning and Organizing: Establishes courses of action for self and others to ensure that work is completed efficiently.

• Managing Conflict: Deals effectively with others in an adversarial situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

COMPUTER SKILLS

Advanced proficiency in various computer applications.

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.Â

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.