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GSOC Analyst - SAP (overnight shift) (grs)

Prosegur

Job Description

Posted on: 
September 17, 2024

Summary and company overview

Overview

Prosegur is a world leader in the private security industry. Through its five business lines — Guarding, Global Risk Services, Technology Integration, Remote Services/iSOC, Temporary Security Solutions — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.

Responsibilities

  • Under minimal supervision, and at times under stressful conditions, support the physical security department’s real-time threat detection capability globally.
  • Monitor real-time physical security threats which have the potential to impact our client’s corporate critical infrastructure (personnel, facilities, and assets, business operations, and reputation). These threats include but are not limited to crime (gun violence, aggravated assault, etc.), terrorism, protests, as well natural disasters and other hazards.
  • Undertake research, using open-source and internal resources, to validate the credibility of threat information.
  • Write high-quality, clear, and timely alerts to support counter-measures that reduce the threats to the organization – people, facilities, or assets.
  • Conduct location-based searches in response to identified security incidents, and support requests for security incident information based on internal tasking.
  • Possess strong verbal and written communication skills, and be able to produce concise, factual alerts that enable decision-making and action within the organization’s physical security department.
  • Be accountable for personal daily tasks, from start to completion, and apply strong data entry skills in maintaining accurate records of individual and team activities.
  • Follow all procedures and processes associated with the role, as defined by the GSOC Manager.
  • Provide a high level of service to the physical security department.
  • Maintain a conscientious and proactive approach to work to achieve excellent standards.
  • Work within the GSOC in shift patterns as required (10-hour shifts).
  • Adapt at learning new technologies, tools, and applications (including the ability to adjust to changes or upgrades in software utilization) in fulfillment of duties.

Job Requirements

Requirements:

  • Minimum of six months experience supporting threat monitoring and alerting.
  • Demonstrate an understanding of travel security, crisis management, and other areas of physical security.
  • Proven ability to work in a fast-paced environment, where you will need to prioritize multiple tasks.
  • Proven knowledge and ability to carry out all-source monitoring, which requires the use of in-house risk intelligence platforms, external sources, and open-source research techniques to identify and verify security threats and incidents in real-time.
  • Proficiency with Emergency Mass Notification Systems (EMNS) related to security incidents and threat reporting.
  • Demonstrate critical thinking skills to collect, evaluate, and draw logical and actionable conclusions from information.
  • Demonstrate effective communication skills (verbal and written) to effectively disseminate intelligence related to threats and incidents in crisis conditions and engage effectively with multiple stakeholders at various levels within a corporation.
  • Familiar with a wide variety of web browsers and Microsoft Office Suite tools (Teams, Outlook, Excel, SharePoint).
  • Strong cultural awareness, and ability to work within a multi-cultural organization.

Preferred / Desirable:

  • Minimum of two years’ experience of working within a security environment similar to that of a GSOC.
  • Bachelor’s Degree in political science, criminal justice, or another related field.
  • Experience working for global organizations, where colleagues may be working remotely and/or across different time zones.
  • Basic knowledge of some technical elements associated with security technology systems such as IP networks, servers, LAN/WAN.
  • Basic working knowledge of data privacy policies and the awareness of need to protect sensitive information.
  • Ability to remain calm under pressure and respond to incidents, particularly in emergencies.
  • Ability to pass background verification.
  • Comprehensive English language, written and spoken; any second languages are highly desirable.
  • Evidence of continuous professional development (CPD).

Additional commentary

Additional Information / Benefits

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the GSOC Supervisor.

This is a Full-Time position.

Job Hours: 11:00PM - 7:00AM

100% on-site position (no remote / flex working).

1st Shift, 2nd Shift, 3rd Shift.

Number of Openings for this position: 1.

Summary and company overview

Overview

Prosegur is a world leader in the private security industry. Through its five business lines — Guarding, Global Risk Services, Technology Integration, Remote Services/iSOC, Temporary Security Solutions — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.

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