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Cyber Security Operations Center Analyst

T-Mobile

Job Description

Posted on: 
September 19, 2024

Summary and company overview

Summary

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This is a third shift position and will require an overnight work schedule

Our Cybersecurity team is searching for a CSOC Analyst to join us in taking the next big leap forward with our team.

This role in T-Mobile's 24x7 Cyber Security Operations Center (CSOC) is vital for ensuring the overall security systems, services, and information assets. This individual will serve as a line of defense against cyber threats, playing a pivotal role in maintaining the confidentiality, integrity, and availability of T-Mobile's digital infrastructure.

Responsibilities

  • Requires shift work in a 7x24 Cyber Security Operations Center
  • Investigate and respond to security incidents identified by Associate Analysts.
  • Performs more thorough analysis and data collection to investigate and respond to security incidents.Â
  • Call out high-severity or high-urgency security incidents to the Cyber Incident Response Team
  • During surge or peak times assist tier Associate Analyst with monitoring incoming event queues for potential security incidents per operational procedures
  • Collect and organize alert, event, and triage data to produce reports to provide feedback to existing content, updated content, and measure relevant KPIs (Key Performance Indicators)
  • Provide support for and collaboration with higher-tier support teams to investigate raised incidents
  • Assist in the development of new security operations processes as well as the refinement or improvement of existing processes
  • Document investigation case notes, ensuring relevant details are passed to CIRT (Cybersecurity Incident Response Team) for advanced incident analysis
  • Update or reference CSOC knowledge management repository as necessary for changes to CSOC processes and procedures and ingest CSOC daily intelligence reports and previous shift pass downs
  • Conduct security research and intelligence gathering on emerging threats and exploits
  • Support and develop reports during and after incidents, which include all actions taken to properly mitigate, recover and return operations to normal operations.

Job Requirements

Required Qualifications

  • Bachelor's Degree in Computer Science or Information Technology or equivalent work experience
  • 2-4 years' Experience in info security technology or related field.
  • Knowledge, Skills and Abilities: (Communication, Security, ITIL, NIST Frameworks)

Preferred Qualifications

  • Certified Information Security Manager (CISM)
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Systems Auditor (CISA)
  • At least 18 years of age
  • Legally authorized to work in the United States

Additional commentary

Travel:

  • Travel Required (Yes/No): No

DOT Regulated:

  • DOT Regulated Position (Yes/No): No
  • Safety Sensitive Position (Yes/No): No

Base Pay Range: $70,300 - $126,800

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, paylookup.t-mobile.com

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Summary and company overview

Summary

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This is a third shift position and will require an overnight work schedule

Our Cybersecurity team is searching for a CSOC Analyst to join us in taking the next big leap forward with our team.

This role in T-Mobile's 24x7 Cyber Security Operations Center (CSOC) is vital for ensuring the overall security systems, services, and information assets. This individual will serve as a line of defense against cyber threats, playing a pivotal role in maintaining the confidentiality, integrity, and availability of T-Mobile's digital infrastructure.

Apply now