Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Lead and expand a high performing QA Engineering teams responsible for Cloud NGFW, Public Cloud Integration & SWFWÂ in general
• Define and drive the execution plan for quality delivery
• Provide Thorough Technical Leadership in the areas of Cloud Based Orchestration, Cloud delivered Security as Service, Cloud Networking and Automation Design
• Operate with an Automation first mindset and drive innovation in test design, automation and framework to achieve the same
• Participate in system design so that Quality Assurance is considered throughout the entire lifecycle of the SWFW (Cloud NGFW & VM/CN) product DevelopmentÂ
• Develop and/or Enhance Automated test Infrastructure to enable building Scalable & Flexible tests that reflect real world network deployment scenarios
• Enhance Test strategies, Automation & Build infrastructure to deliver a high Quality Product/Cloud service to meet Enterprise Standards and Expectations
• Partner closely with Product Management to help identify and drive customer outcomes
• Partner with Cloud Technology vendors in defining strategic outcomes for NextGen products
• Ability to manage highly visible projects effectively across multiple geographic locations
• Create best practices and metrics that will drive success for the team

Required Qualifications

• 10+ years of software QA experience in Cybersecurity, Networking and Cloud technologies
• 5+ years of experience building and leading teams of SDETs working on Enterprise class Cloud delivered Network or Security Services, Infrastructure products across geographies
• Experience in end to end qualification and delivery of Network/Cloud SaaS through CI-CD across various cloud providers
• Experience in Public Cloud Infrastructure and Networking -Â Hands-on experience in cloud orchestration and networking in AWS, GCP, Azure, OCI would be a plus
• Experience/Expertise with designing and implementing automation frameworks for microservices based applications or Network Security solutions
• Demonstrated ability to learn quickly and to work in a fast paced, innovative environment
• Excellent communication and interpersonal skills
• An elevated sense of ownership and focus on driving business value - A leadership style focused on building relationships, establishing trust with diverse colleagues, executive stakeholders, and business partners
• Ability to prioritize multiple projects at once and thrive in a fast-paced environment
• Deep expertise in computer science and an insatiable curiosity to keep learning - Ability to guide the team in making informed, well-analyzed, prudent, and practical technical decisions

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [HR_email_protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Develop and execute a comprehensive global strategy for campaigns and demand gen aligned with Palo Alto Networks business objectives and revenue targets
• Develop a comprehensive marketing strategy from Brand to Demand with connected messages across the full funnel to drive pipeline growth and customer acquisition
• Oversee all aspects of the demand generation funnel, from lead generation to qualification and pipeline creation
• Collaborate with other heads of marketing functions, such as Product Marketing, Regional Marketing, Corporate Marketing and Marketing Operations to leverage expertise and resources
• Provide leadership to design and implement transformation to scale operations and support Palo Alto Networks' growth strategy
• Seek ways to continuously optimize for high performance, efficiencies, and scale
• Establish metrics for campaign effectiveness, analyze performance data, and optimize campaigns based on insights to continually improve ROI and impact
• Utilize core marketing & sales tools for data insights and reporting
• Enable & empower geo-aligned senior demand generation leaders to align global strategies and campaigns to localized sales and market needs
• Communicate regularly with regional stakeholders to understand market trends, competitive landscapes, and customer needs
• Lead and inspire a diverse team of marketing leaders and professionals, fostering a culture of innovation, collaboration, and excellence
• Foster a collaborative and innovative team culture that encourages creativity and excellence in execution
• Analyze performance data, generate actionable insights, and make data-driven recommendations for continuous improvement
• Provide regular updates to senior sales leadership on campaigns performance, challenges, and opportunities

Required Qualifications

• Proven track record (15+ years) of success in campaign and demand generation leadership roles within the enterprise/larger enterprise tech industry, Cyber Security is a plus
• Deep experience in the multi-pronged demand generation functions (field, channel, digital, campaign)
• Global leadership experience with a deep understanding of different geographic requirements and go-to-market strategies
• Demonstrated success acting as the business partner to executives (Product, Marketing and GTM, leading change in times of ambiguity
• Experience in generating new and innovative approaches to problems and challenging the status quo and is constantly looking for ways to change the game
• Proven track record of innovation, creativity and leading iteration
• Demonstrated success acting as the business partner to executives (Product, Marketing and GTM, leading change in times of ambiguity
• Solid experience inclusively communicating to ensure diversity of voice is heard, considered, and enabled while empowering others to do the same
• Ability to see and communicate the big picture in an inspiring way - Able to determine opportunities and threats through intimacy with the business and comprehensive analysis of current and future trends
• Proven track record striving for excellence, both personally and across the teams you've led
• Proven ability to plan, organize, schedule, and budget in an efficient, productive manner with a focus on key priorities
• Solid understanding of Marketing metrics and actions that can be taken to continuously improve pipeline creation, conversion at each stage of the funnel, ultimately resulting in increased marketing-sourced pipeline and bookings
• Strong leadership and people management skills, with the ability to motivate and inspire cross-functional teams
• Ability to set goals, drive team performance and excellence - Gives clear direction and goal-setting that is aligned to business priorities and outcomes, disciplined at measuring performance against
• Willingness to travel as required

Preferred Qualifications

• Bachelor's degree or master’s degree in business, marketing, or technology is preferred - MBA preferred or equivalent military experience required

Additional Information

The Team

Our Marketing team has an opportunity like no other industry: high impact work and the chance to change the future of digital security. This team builds materials for our partners, our sales teams, and our industry. Being in Marketing at Palo Alto Networks means that you will be in the midst of the changes impacting our industry, and helping our internal teams, customers, and partners address the ever-changing threats we all face on a day-to-day basis.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $262000 - $357000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

• Account Management
• Account ownership and relationship management for Palo Alto Networks' largest customers
• Primary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support
• Engage across the customer organization from end user to operations and the C-suite
• Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
• Engage with our Professional Services team who deliver outcome-based scopes of work from implementation, configuration and operation
• Engage and advocate for your customer across the Palo Alto Networks teams including Product Management, Engineering and Support
• Delivery Execution & Technical Delivery
• Maintain the executive relationships and act as an escalation point within the engagement ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success
• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding service delivery goals and metrics
• Accelerate customer adoption working with the customer to determine success criteria and then leading the services team to execute the success strategies, supporting customers in consuming product capabilities confidently from on-boarding, adoption and consumption across a portfolio of Palo Alto Networks cyber security products
• Proactively mitigate and manage critical escalations and at-risk accounts - communicate effectively and appropriately with internal and external leaders and executives
• Track and report on customer success metrics including net promoter score, customer satisfaction, service level agreements, and value realization
• Opportunity Management
• Partnered with Sales Teams, will engage in pre-sales activities, acting as the delivery expert across the portfolio of products and engaging subject matter experts across the organization to support the development of services opportunities
• Understands the value of our platform and security technologies in order to translate customer business requirements into service delivery capabilities that may benefit your customer

Required Qualifications

• 10+ years of professional experience in a customer-facing role, managing high-touch, high-visibility services engagements
• A successful track record of working effectively in a highly matrixed and fast-growing organization
• Experience leading teams to deliver large technology programs to strategic customers with an expertise in delivering in 2+ of the following areas
• Network Security
• Cloud Security
• Product Development
• Security Operations
• Experience managing services and/or delivery projects - Proven track record of delivering projects within defined timelines under high pressure - Project management certifications such as PMP or others is a plus
• Experience driving business value for customers interacting with C-level executives, collaborating with technical leaders and engineering/networking teams
• Proven ability to build strong working relationships across multiple functions - adept at mediating conflict and fostering healthy dialogue
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
• Travel - Open to occasional travel according to the need for your strategic customer engagement - Potential for 10-15%

Preferred Qualifications

• Bonus - Client-focused program management
• Bonus - Skilled in customer success tools (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira)
• Key competencies
• Customer Focused - tactful, resolute and committed to providing excellent customer service
• Relationship building - experience partnering with colleagues in other departments, service delivery partners and contractors to achieve targets
• Communication Skills - Able to deliver technical presentations competently- Demonstrated the ability to interface with customer management on a regular basis
• Delivering results - able to plan and organize self and work in order to achieve objectives and targets
• Decisive - must be able to use initiative to make quick decisions to resolve problems and overcome obstacles delaying delivery
• Technical - Maintain in-depth knowledge of product offerings
• Tools - Experience working with Customer Relationship Management workflow systems

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123000 - $200000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.