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Role Summary

The Cybersecurity Engineer Lead will foster the development of the engineering team’s detection engineering and threat hunting services performed by Sherwin-William’s Cybersecurity Operations Center (CSOC). This team is responsible for creating and tuning high-fidelity detections for the company’s CSOC using our Security Information and Event Monitoring (SIEM) tool and various data sources.

This candidate is responsible for Detection Engineering, Threat Hunting, and Security Monitoring programs. Your primary focus is to create and tune detections and alerts that safeguard sensitive information from unauthorized access or harm caused by cybercriminals or malicious insiders. Assignments at this level will focus primarily on SIEM and Security Orchestration and Automated Response (SOAR) technologies that support the Cyber Department. Typically working alongside IT departments, business stakeholders, and cybersecurity engineers. This role reports directly to the CSOC manager.

• Lead customization, alerting, tuning, and automation solutions for our SIEM/SOAR platform.
• Configure SIEM detections and event data quality to maximize SIEM alert efficiency.
• Create and tune UEBA and anomaly-based detections.
• Lead development of SOPs for performing lead-driven and leadless hunts. Adjusting processes and procedures to ensure continuous improvement.
• Assist management in defining roles and responsibilities for threat hunting team.
• Lead monitoring of perimeter, host environment, network traffic, access and identity, applications, physical environment, cloud, and OT data sources.
• Provide early and real-time alerts of intrusions, exfiltration, malware, and anomalies.
• Support the ingestion and management of various data sources.
• Work with SIEM partners to create and enhance dashboards.
• Occasionally perform investigation and triage of events and incidents. Escalate according to established playbooks in support of Incident Response process.

Required Qualifications

• Bachelor’s degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.
• 8+ years IT experience.
• 5+ years of experience Working within a Cybersecurity team.
• Experience with creating and tuning detection rules in Splunk or Sumo Logic.
• Understanding of various operating systems (z/OS, Window, UNIX, Linux, AIX, etc.).
• Understanding of log ingestion and complex data sources.

Preferred Qualifications

• SIEM/SOAR solutions, such as Splunk and Sumo Logic.
• Security Operations Center (SOC) or working with a MSSP.
• Threat Intelligence Platform (TIP) and integrating into a SIEM solution.
• User and Entity Behavior Analytics (UEBA) or anomaly-based detections.
• Virtualization and container application technologies such as VMWare and Docker.
• Leading lead-driven and leadless hunts.
• Identifying and implementing solutions to complex business problems.
• Project Management.
• Scripting and automation.
• Utilize key performance indicators to track log source availability.

Personal Attributes

• Strong analytical, conceptual, and problem-solving abilities.
• Strong written and oral communication skills.
• Strong presentation and interpersonal skills.
• Ability to conduct research into database issues, standards, and products.
• Ability to present ideas in user-friendly language.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Strong commitment to inclusion and diversity.
• Curiosity and willingness to learn about systems, tools, and networking.
• Ability to step in and lead others in the absence of direction.
• Hybrid on-site and remote work.
• Work outside the standard office 7.5-hour workday may occasionally be required as well as willingness to be on-call option for after-hours support.
• Minimal travel is required.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position has a hybrid work schedule with three days in the office and the option for working remotely two days.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

About the Role

Do you have experience as a regional marketer with proven results delivering a balanced mix of strategies and execution across a geography or territory in the United States? Do you have ideas for how to increase quality customer engagement, satisfaction, and marketing sourced pipeline? Are you enthusiastic about building strong relationships and exceptional experiences across all audiences? If this resonates with you, then consider joining Darktrace and the Global Growth Marketing team as a Senior Specialist, Regional Marketing in the Americas and bring your expertise, curiosity, continuous learning, and ability to be a team collaborator.

Location - The ideal candidate will be based in Austin, Chicago, Los Angeles, Minneapolis or New York.

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

• Marketing planning: manage a regional GTM strategy and execution plan, aligned to the global plan, to drive quarterly results across segments.
• Land localized campaigns and targeted programs in the region which align to global marketing priorities and execute against a local customer journey.
• Create and execute a mix of virtual and live prospect and customer events that evangelize the brand, drive customer awareness and education for AI and cybersecurity innovation and increase engagements, meetings, and conversions across every stage of the customer journey.
• Plan, orchestrate and execute third-party industry and Darktrace-led events to engage, accelerate and network with prospects and customers. Maintain regional event calendar.
• Execute regional channel and strategic alliance marketing initiatives aligned to worldwide strategy.
• Build strong, collaborative relationships with GTM leaders and stakeholders to share insights, set market priorities, and communicate quarterly plans and performance.
• Manage operational systems, processes, and budget within the team to ensure program and data accuracy.
• Provide weekly, monthly, quarterly, and annual performance KPIs and metrics on all execution in country.

Required Qualifications

• 2-4 years combined marketing experience preferably in demand generation and/or field and partner marketing in a fast-paced, high growth environment.
• Demonstrable knowledge of the AMS market and tangible regional marketing experience working with sales, channel and alliances, and cross-functional marketing teams.
• Strong interpersonal and communication skills that include written, verbal, virtual team collaboration.
• Experience in project, program, and event management, with strong demonstratable operational and organization skills and mastery of planning & execution frameworks
• Ability to drive operational excellence and fiscal responsibility.
• Performance expertise measuring key KPIs, metrics, and insights to accelerate business outcomes.
• Willing to travel up to 30%.

Preferred Qualifications

• Bachelor’s degree in business, technology, marketing, or related field preferred, or equivalent work experience.

• Benefits
• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Life insurance
• Commuter benefits
• 401(k)

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences

Job Description

We are seeking a Senior Manager of Instructional Design to lead our organization's product learning and development initiatives. This role is critical in driving product adoption, customer success, and employee enablement. The ideal candidate will be a strategic thinker and hands-on leader with a passion for creating innovative learning experiences.Â

• Learning Strategy: Lead the design and development of learning content for consumption by employees and customers. Guide the organization's transition to digital learning, overseeing the migration of content to e-learning and self-service models.
• Program Development: Design, implement, and manage scalable learning programs, including our certification program, that address the needs of key personas, ensuring content aligns with customer goals and business objectives.
• Content Development: Increase the rate of resource creation and content quality with rapid development strategies. Lead the development and delivery of high-quality training content, including product tutorials, user guides, vILT, labs and eLearning.
• Global Enablement: Partner to create and implement global enablement strategies to support a diverse employee and customer base, ensuring alignment with regional needs.
• Process Development: Create processes to ensure content is regularly updated to reflect product enhancements, new features, and best practices. Collaborate to develop consistent processes to engage with the business, intake needs, and effectively partner across the organization.
• Project Management: Utilize strong project management skills to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.
• Evaluation and Measurement: Utilize data-driven insights to continuously iterate and improve enablement programs to maximize impact and engagement.
• Learning Technology: Partner to manage and optimize the organization's learning management system (LMS) and other learning technologies.
• Team Leadership: Manage and mentor a team of instructional designers to deploy comprehensive learning experiences to meet the needs of employees, customers, and partner organizations.
• Cross-Functional Collaboration: Work closely with product, sales, and GTM teams to ensure alignment and effective learning solutions.

Minimum Requirements:

• 8+ years of experience in Instructional Design, including program design, delivery, and evaluation.
• Strong knowledge of adult learning theory and learning design principles.
• Experience with a variety of learning modalities, including e-learning, virtual classrooms, and in-person training.
• Knowledge of cutting-edge content development software and instructional design trends.
• Experience managing an LMS.
• Experience creating and managing certification programs.
• Proven ability to build strong relationships with stakeholders at all levels.
• Excellent leadership, communication, and interpersonal skills.
• Excellent project management and organizational skills.
• Data-driven mindset and ability to measure the impact of training programs.
• Bachelor’s degree in Instructional Design, Learning Technology, Education, Organizational Development or related field.

Preferred Requirements:

• Creative thinker with the ability to entertain while educating.
• Experience developing technical content for both technical and non-technical audiences.
• LMS implementation experience.
• Advanced degree in Instructional Design, Learning Technology, Organizational Development, or related field preferred.

DOE, $119K - $140K annual salary of {PENDING} plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.