Summary

The candidate will be part of a team of Splunk Engineers maintaining various client's Splunk instances with a heavy emphasis on data on-boarding, content development, reporting, and visualizations. All candidates must possess prior Splunk engineering and administration experience, meet the necessary certification prerequisites, and work well in a team environment. Candidates with backgrounds supporting federal customers is a plus.

As a TZT consultant, the candidate will receive access to the full knowledge base which is driven by the True Zero community as well as the technical backing of the entire PS team. True Zero encourages collaboration and growth through information sharing and knowledge workshops. The candidate will also have access to our internal Slack channel to stay connected with the team as well as the necessary tools to train, demo, test and grow their professional skills.

Company Overview

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that said outcomes begin and end with our people, and that is what we have built, a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top tier services to our customers. In 2023, True Zero was recognized as a “Best Places to Work” in two categories ("Prosperous and Thriving" (

$5MM – $50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV) and in 2022, was recognized as one of Inc. Magazine’s Top 5000 Fastest Growing Companies.

NA

Required Qualifications:

• For this position only candidates with Top Secret Clearance w/ Full Scope Poly will be considered
• Splunk Core Certified Consultant or Architect Certification preferred but not required
• Highly qualified candidates will be trained to be Splunk Certified
• Strong experience/certifications in ITSI and/or Splunk Enterprise Security
• Experience designing and implementing ground up distributed Splunk installations including all Splunk server roles (Search Head, Indexers, Heavy Forwarders and Universal Forwarders, etc.)
• Experience with advanced configuration of Splunk including Indexer Clustering and Search Head Clustering.
• Experience maintaining and administering enterprise Splunk implementations.
• Experience developing custom Splunk content including scheduled searches, reports, dashboards, etc.
• Proficient at data on-boarding activities including custom parsing rules, custom Technology Add-On building according to Splunk's Common Information Model (CIM).
• Experience configuring indexes, index routing, retention policies, etc.
• Experience working in linux and windows environments, ability to configure:
• Storage subsystems (I.e. partitioning, Volume Groups, Logical Volumes, etc.)
• SELinux
• Familiarity with different flavors of Linux distros (RedHat, CentOS, Ubuntu, etc.)
• File Permission Settings (linux/windows)
• Excellent written and oral skills, ability to work closely with multiple customers, manage expectations, and track engagement scope.

Preferred Qualifications:

• Top Secret Clearance w/ Full Scope Poly
• Splunk Core Consultant Certification
• Splunk Enterprise Security Implementation Certification
• Splunk IT Service Intelligence certification
• Understanding of Syslog daemon configuration principles, ideally in Syslog-NG and RSyslog configurations.
• Cloud experience (AWS, Azure, etc.)
• Development and API experience (Python, Perl, XML)
• SaltStack, Ansible, and other enterprise automation tool experience.
• Hardware experience and storage experience (SAN, NAS, etc.)

U.S. Citizenship is required as this is in support of a Federal Customer.

We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:

• Competitive salary, paid twice per month
• Best in class medical coverage
• 100% of medical premiums covered by True Zero
• Company wide new business incentive programs
• Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
• 3 weeks of PTO starting + 11 Paid Holidays Annually
• 401k Program with 100% company match on the first 4%
• Monthly reimbursement of Cell Phone and Home Internet costs
• Paternity/Maternity Leave
• Investment in training and certifications to broaden and deepen your technical skills

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+ years of experience within the log management and analytics space with tools such as Splunk, Elastic, or Sumo Logic.

Preferred Requirements:

• Experience with query languages such as SQL, SPL, or KQL.
• Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.
• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advanced knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and rewards:

• The base salary range for this role is $165,000 - $185,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

• Monitor client’s critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports to meet requirements of IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments
• Provide regular status updates and project documentation to support efforts at customer engagements
• Assist sales team in identifying new opportunities for product and services at customer sites
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs
• Maintain accurate deployment documentation

Minimum requirements:

• 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development
• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline

Desired Experience:

• 1+ years of experience in software engineering and Object-Oriented Programming (OOP)
• 1+ years of solid enterprise level .NET or Java development/support/operations
• 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks
• Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results
• Must have excellent written, oral, and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.
• Previous consulting experience and / or Project Management experience is a plus
• Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc.
• Ideal candidates will have 2+ years of Dynatrace Technology experience
• Dynatrace Product Certification

The salary range for this role is $90,000 - $120,000. When determining your salary, we consider your experience, skills, education, and work location. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV. All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.