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Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

• Provide well-thought-out and reliable advice and troubleshooting for application development with Okta with existing and prospective customers, ISVs, and developers.
• Take ownership of questions and issues, including initial troubleshooting, identification of root causes, and issue resolution.
• Write code/script to build user scenarios using Okta API and SDKs, to reproduce issues.
• Assist and educate developers integrating with Okta using OAuth, OpenID Connect, SCIM, and Okta's public APIs.
• Collect information and document bugs with Engineering for API and product issues.
• Collaborate with cross-functional teams including Product and Documentation and provide feedback on common or emerging issues. Craft process or troubleshooting documentation in the support knowledge base. Engage and respond to the Okta developer community through Stack Overflow, forums, etc. Deliver against customer experience targets.
• Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.
• Participate in after hours/weekend on call rotation for critical customer cases.
• Abide by work hours of 9am - 6pm PST

Required Qualifications:

• 2+ years of experience in Customer Support, technical support, solutions/sales engineering, or software development, preferably a customer-facing role.
• Demonstrated ability to program in Javascript and one statically typed language (C#, Java)
• Expertise supporting Single Page Applications built using frameworks like React, Angular, Vue
• Expertise supporting modern web applications built using Java Spring, ASP .NET, ASP .NET Core, Node.js
• Experience supporting REST APIs.
• Real passion for solving issues and advocating for customer success in a dynamic, highly technical environment.
• Ability to learn new technologies quickly.
• Excellent customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
• This position requires the ability to access Impact Level 4 (IL4) data, as defined by the Department of Defense (DoD) Cloud Computing Security Requirements Guide. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

Preferred Qualifications:

• Experience with React Native, iOS, or Android Development
• Experience with packet analysis of PCAP using tools like WireShark
• BA/BS/MS in Computer Science or related discipline (Preferred)

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

#LI-Remote

#LI-MM

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:

• $99,000—$149,000 USD

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

• $111,000—$167,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

• Design, implement and test production-grade diagnostics for high-speed digital boards and ASICS to help with hardware validation.
• Design, implement and test manufacturing tests to validate mass production of digital boards used in data center networking product
• Bring-up newly manufactured boards and port the first level of software.
• Isolate and perform root-cause analysis of reported failures
• Support new platform software and hardware features
• Coordinate with the hardware engineering team on bring-up schedules and feature delivery
• Participate proactively in design discussions, design/code reviews, and project management
• Create system software written in C and scripting languages (Python, Bash) for our Linux-based appliance platform
• Work independently as well as in team roles.
• Use a version control system to systematically document and version the diagnostic software.
• Mentor younger members of the team and inculcate team spirit.

Required Qualifications

• BS in Computer/Electrical Engineering or Computer Science with +5 years experience
• Proficiency in C/C++
• Well versed in scripting languages such as Python, Perl, TCL etc.
• Embedded programming and good knowledge of OS internals (Linux/Unix)
• In depth view of Computer Networking, OSI layers such as TCP/IP etc.
• Has knowledge of common inter connecting buses and interfaces such as PCIE, I2C, XAUI, 10G Ethernet drivers, FPGA, Switch chips, SSL offload, TCAM programming.
• Smart Bits and/or IXIA usage and performance improvement
• Ability to appreciate software engineering principles and coding procedures

Preferred Qualifications

• NA

Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

• Exceed measurable sales objectives and extend the Arista brand within a named list of enterprise accounts in the San Francisco Bay area.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Networking platforms, EOS (Open Source Network OS), Cognitive Campus Networking, WI-FI Campus networking, Cloud Vision (Network Automation & Telemetry), Network Monitoring Fabric solutions in addition to NDR, Endpoint and AI driven Network Identity Access security solutions.
• Meet with key influencers, decision-makers, and C-levels to present Arista's value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions.
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

Minimum Job Requirements:

• BS/BA degree or equivalent in addition to 8+ years of technology sales experience.
• Proven track record of direct selling into target accounts within the assigned territory and exceeding sales targets.
• You possess relevant data center or networking (LAN/WAN, SDN) industry background from a technology partner, competitor, channel partner or end user is a requirement.
• Strong rolodex and relationships within the territory.
• Excellent people skills and ability to build relationships at all levels.
• You possess previous selling experience and technical acumen in one or more of the following areas; Networking, SDN, NFV, Switching, Network Automation, Routing, Data Center, Edge Computing, Network Virtualization, Hyper converged infrastructure or Cloud computing.

Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.