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General Responsibilities / Job Summary:

As a key member of the Risk Department, the Information Security Manager (ISM) is responsible for establishing and maintaining the bank’s Information Security Program to ensure information assets and technologies are adequately protected. Tactically, the ISM is responsible for managing the day-to-day activities of the IT Security Team as well as providing technical direction for projects and audits. Strategically, the ISM will collaborate with other organizational leaders and third parties, as appropriate, to promote and advance the institution’s security culture and program implementation.Â

Company Overview:

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• Embrace Corporate Values: Incorporate LINKBANK’s values of LIVE (Leadership, Integrity, Vision, and Excellence), Integrity, Nurture, and Knowledge into the company culture.
• Positive Attitude and Learning: The role requires a positive mindset, willingness to learn, and a focus on delivering excellent client service to all LINKBANK members.
• Manage Risk: Take a practical approach to managing security risks, ensuring security measures align with business objectives.
• Maintain Security Program Policies: Oversee and update security policies, procedures, and standards related to incident response, business continuity, and disaster recovery, including testing and maintaining playbooks.
• Oversee IT Security Controls: Assist in the planning and implementation of cybersecurity infrastructure, ensuring security of technologies, services, and vendors to enhance efficiency, service delivery, and security posture.
• Enforce Security Policies: Lead the establishment, maintenance, and enforcement of security policies and standards within the organization, driving change management and gaining buy-in.
• Manage Security Incidents: Lead and support the team during security incidents, ensuring effective containment, remediation, and recovery, while conducting post-incident analysis and sharing lessons learned.
• Identity and Access Management: Oversee the identity and access management program, ensuring timely user provisioning, deprovisioning, and annual reviews.
• Vulnerability Management: Manage the vulnerability management program, addressing and remediating security vulnerabilities.
• Data Governance Program: Define and maintain a data governance program to ensure proper data management and protection.
• Conduct Risk Assessments: Perform risk assessments related to information/cybersecurity and data governance to identify potential security gaps.
• Monitor Security Technologies: Monitor and analyze outputs from security technologies (e.g., intrusion detection, vulnerability scans) to identify threats and recommend improvements.
• Information Security Committee: Lead and participate in meetings to review security program metrics, trends, and topics, providing regular updates on the program’s status.
• Third-Party Risk Management: Assist in assessing third-party entities and solutions to manage third-party risk.
• Cybersecurity Insurance: Participate in maintaining appropriate cybersecurity insurance, including supporting security assessments with brokers/providers.
• Security Awareness Program: Enhance and maintain a company-wide security awareness program, including training and report development or delivery.
• Collaborate with Auditors: Work with auditors and examiners to provide necessary information security artifacts for reviews.
• Compliance with Regulations: Ensure compliance with relevant banking regulations (e.g., GLBA, BSA, AML, OFAC, PCI).
• Other Duties: Perform any additional tasks as assigned.

Minimum Qualifications:

• Education/Training: Bachelor’s degree in Computer Science, Cyber Security, or equivalent. Â
• Knowledge in Information and Cyber Security: In-depth understanding of cybersecurity practices, staying current with IT security threats, vulnerabilities, and their potential impact on the bank's digital and financial assets.
• Continuing Education: Demonstrated commitment to professional development through ongoing education, such as attending seminars, conferences, or reviewing relevant research.
• Experience in Information Security Program Oversight: Exposure to managing an Information Security Program, including strategy development, execution, budgeting, and managing contracts or service level agreements (SLAs).
• Networking and Server Administration Exposure: Familiarity with networking and server administration, contributing to overall IT security management.
• Judgment and Problem-Solving Skills: Strong decision-making and analytical abilities to address complex security issues effectively.
• Project Management Skills: Proven ability to manage projects, including overseeing development, maintenance, and support teams.
• Communication Skills: Strong verbal and written communication abilities for clear and effective interaction across teams.
• Interpersonal Skills: Well-developed interpersonal skills for working collaboratively and fostering positive relationships.
• Leadership Ability: Demonstrated capability to lead teams and initiatives, guiding others towards achieving goals.
• Attendance: Consistent and reliable attendance in the workplace.
• Required Certification/Licenses: Active cyber-security certification from an accredited organization, such as ISC2, CISA, CompTIA, EC-Council, ISACA, GSEC, etc. Post hire certifications may be required to gain knowledge needed to stay current in field.
• Experience: Minimum of five (5) years of experience in the Information Security field.Â

Preferred Qualifications:

• Travel Requirements: Ability to travel to all locations in the bank’s footprint and conferences as needed.

• Physical and Mental Job Requirements:
• Technical and detailed analytical work on the computer.Â
• Must be able to communicate effectively orally and in writing and deliver and receive information clearly, concisely, and accurately.Â
• Must have the visual acuity required to work at a computer terminal.Â
• Must have the ability to perform activities such as prepare and analyze data and figures, view computer screen, extensive reading, and report preparation.Â
• Working Conditions:
• This job operates in a professional office environment. This role routinely uses standard office equipment, such as computers, printers/copiers, phones, and postage meters.

Summary

The Associate Portfolio Security Advisor (SA) plays a critical role in serving as a trusted partner to Optiv’s clients in Dallas. By combining sales skills, business and broad industry knowledge, the Associate SA aligns the clients’ security initiatives towards a highly defensible and scalable security program. The Associate SA has practical knowledge and provides our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the Associate SA will facilitate thought leadership and inspired cyber security solutions powered by our ecosystem of people, products, and partners.

• Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
• Learn the client’s security environment, business operations, security needs, and risk appetite. Identify their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at a management level.

Other Duties

• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
• Effectively work with multiple client personas across the security team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
• Build relationships at clients by participating in thought leadership, support, information, and guidance in conjunction with sales partners.
• Build working relationships with targeted Optiv technology partners, based on client spend and Optiv focus.
• Identify and drive security solutions to meet client objectives across technology and services including:
• facilitating new discussions by leveraging peer and industry network contacts
• performing requirements gathering analysis, and technology selection criteria
• coordinating demonstrations and security technology evaluations

-Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.

• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities.
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFPs.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
• Demonstrate proficient sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assists in finalization of sale.

Required Qualifications

• BS/BA or equivalent and applicable work experience.
• Minimum of three (3) years in an information security or other IT related role.
• Highly motivated self-starter that does not require day-to-day management.
• Ability to work in a highly adaptable and nimble team environment with responsive communication.
• Understanding of common security threats, vulnerabilities, and attack methodologies and able to communicate recommendations to clients in a clear manner.
• Strong business and technical acumen and ability to lead technology focused discussions.
• Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
• Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.

Preferred Qualifications

• Builds a foundation of broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
• Perform additional duties as directed or needed.

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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• Primary on-site liaison between Securitas Security Services and client senior management.
• General Operations management; review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provides pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI); conducts required/dedicated site assessments to ensure Stellantis compliance and provides recommendation on operations, policy and technology applications to plant management.
• General Human Resources management; participate in selection and placement, conduct performance reviews, manage attendance, and conflict resolution; scheduling; as required; manage the selection, orientation, training/development and retention of high caliber staff.
• Review alarm system open/close reports, compile exception reports and forward to appropriate security manager/operations manager for review.
• Provide monthly report to the facilities and corporate security organizations detailing all pertinent activities that have occurred in the previous month concerning any security and safety issues.
• Administer semi-annual review and revise the security Emergency Response plan; monitors compliance with regulatory and fire prevention requirements and safety items assigned by Stellantis.
• Conduct monthly conference calls with servicing account management to ensure consistencies in quality of service and provide quarterly reports to client senior management; Interfaces with Supplier District Management and Stellantis; coordinates with other Division/Group/Regional Managers to achieve common goals and objectives; participate in the development of business plan and annual budget.

Required Qualifications:

• Bachelor degree with four to seven years of major law enforcement, military, fire, and/or emergency management experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• A minimum of 5 years of progressively responsible, security related experience.
• Work history to include all of the following:
• Demonstrated knowledge of security operations, including fire protection, hazardous materials handling, workplace health and safety issues and related.
• Proven skills in financial, legal, and human resources administration.
• Ability to act in a decisive manner in emergency situations.
• Strong managerial skills and the ability to assert oneself.
• Demonstrated planning, organizational and project management skills.

Preferred Qualifications:

• Law enforcement, military or emergency management experience.
• Working knowledge of process improvement programs.
• Able to manage multiple projects simultaneously.
• Excellent verbal, written, and presentation skills; Computer skills; Microsoft Office.
• Able to gather relevant information, compare and contrast data, formulate action plans, identify relationships, and predict and manage failures.
• Serve as a positive and effective team leader.
• Customer and results orientated.
• Able to interact effectively at all levels and across diverse cultures.

• With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

• Directing and disciplining staff in a positive manner.

• May be required to work overtime without advance notice.

• Required ability to handle multiple tasks concurrently.

• Keyboarding, basic computer usage, and operating controls.

• Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.

• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

• Regular use of vehicle for the performance of duties.

• On occasion may be required to perform stressful and physical activity.

• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• May be exposed to or required to handle sensitive and confidential information.

• EOE/M/F/Vet/Disabilities