Bank of America Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

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At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

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Position Summary

Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM production applications related to Single Sign On, Consolidate Directory Services Network (CDSN)/LDAP, Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co-ordination of identification of root cause and permanent fix resolution – in accordance with agreed upon practices.

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The Ideal candidate will have over 8 years of current working experience in Ping Identity products such as Ping Federate, Ping Access and Ping Directory. They should have extensive knowledge and hands on experience in MFA technologies. Must have working hands-on knowledge of Access management and entitlement technologies. Must have expert level of Linux experience and must be well versed in Splunk queries.

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Required Qualifications:

• 8+ years of current production support experience on Ping Access, Ping Federate, Ping Directory, MFA technologies, Hyper, PKI, Splunk & Linux
• Excellent knowledge of Identity, Authentication and Access Management (IAM) domain
• Must have senior level production support experience and troubleshooting skills in IAM technologies
• Must have expert level of Linux experience and must be well versed in Splunk queries
• Well versed with ITIL framework
• Excellent Communication Skills
• Must be able to work in a team environment
• Must be available for on-call coverage and willing to work off hours when production issues arise
• Demonstrate a strong work ethic and takes pride in accomplishment

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Desired Skills:

• Exhibits strong drive for results and success
• Persists in the face of significant difficulties, does not give up easily
• CISSP OR equivalent Information Security domain certificate will be value add

Skills:

• Result Orientation
• Solution Design
• Technical Strategy Development
• Access and Identity Management
• Cyber Security
• Information Systems Management
• Risk Management
• Solution Delivery Process
• Collaboration
• Critical Thinking
• Test Engineering

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Shift:

1st shift (United States of America)

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Hours Per Week:

40

Company Description

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Our Mission

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At Palo Alto Networks® everything starts and ends with our mission:

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Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

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Who We Are

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We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

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As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

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At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

• Be part of technical leadership in distributed systems development
• Delivered large-scale features as you excel at building robust, clean, and maintainable software
• Showcase your deep commitment to testing, metrics, observability, and tooling
• Be proactive in reducing technical debt and improving overall system health
• Lead with your strong focus on enhancing customer experience
• Thrive in ambiguous environments and can navigate uncertainty with confidence
• Be adept at rapid iteration and incorporating feedback effectively
• Foster an inclusive environment that brings out the best in everyone
• Demonstrate hands-on experience with cloud services such as AWS, GCP, or Azure
• Approach big problems incrementally, favoring test-and-learn methodologies over prolonged development cycles
• Self-driven and comfortable with progress being directed by teams and individuals
• Possess a growth mindset and are always eager to learn and improve
• Mentor new or junior team members.

Required Skills:

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• Recent and proficient experience with Go, Python, or similar programming languages
• Passion for technology coupled with pragmatic problem-solving abilities
• Exceptional communication skills, both written and verbal
• Proven ability to lead and collaborate with many cross-functional teams with an emphasis on end-to-end delivery
• Ability to break down complex problems in ambiguous areas

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Preferred Skills:

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• Solid understanding of networking concepts
• Experience working with systems at scale
• Familiarity with security products and best practices
• Background in AI/ML technologies and applications
• Experience with graph databases (GraphDB)

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Education:

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• MS/BS in Computer Science or equivalent. 10+ years experience.

The Team

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To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that proactively address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about creating products to solve problems no one has tackled before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

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Our engineering team is provided with an unrivaled opportunity to build the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we have to just get better, this is your new career.

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Compensation Disclosure

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The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between: $185k - $220k /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

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We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

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We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email�protected].

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Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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All your information will be kept confidential according to EEO guidelines.

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Is role eligible for Immigration Sponsorship?: Yes

Company Description

Our Mission

​

At Palo Alto Networks® everything starts and ends with our mission:

​

Being the cybersecurity partner of choice, protecting our digital way of life.

​

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

​

Our Approach to Work

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We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

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At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

• Increase number of engagements referred to Unit 42 from insurance carriers and expand presence
• Establish new and deepen existing relationships with key stakeholders at insurance carriers
• Develop and curate thought leadership relevant to this market to further establish Unit 42 as a market leader
• Perform Quarterly Business Reviews and/or cyber threat landscape briefings with partner carriers
• Partner with Unit 42 Consulting and Palo Alto Networks go-to-market teams to develop and leverage resources to engage and activate new and existing partners
• Develop tailored value propositions and per-partner agreements to support increased activation and demand

Your Experience

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• Substantial professional experience in cybersecurity advisory and consultative sales
• Experience working with insurance carriers, law firms, and in-house counsel supporting incident response, risk management and digital forensic services engagements.
• Understanding and experience working with insurance claims management and panel placements
• Established industry relationships with key decision-makers across all levels of partner and prospect insurance carriers
• Experience in working collaboratively to represent a portfolio of services to stakeholders within an insurance firm and their clients
• Understanding of cybersecurity regulations and the important role lawyers and insurance carriers play in incident response
• Highly effective relationship/partner development skills
• Demonstrated success in developing and implementing go-to-market strategies, processes, and performance metrics
• Proven analytical skills to assess the effectiveness of go-to-market programs and strategies, and the ability to pivot, or double-down to drive greater levels of success
• Ability to travel up to 30%

The Team

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Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, and risk management to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture.

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Compensation Disclosure

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The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158000/yr - $255000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

​

Our Commitment

​

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

​

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

​

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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All your information will be kept confidential according to EEO guidelines.