Be Part of Something Bigger

About the Role

As a NinjaOne Account Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Account Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions while growing and maximizing profit for the company.

This Account Manager will focus on the LATAM region, and is required to be fluent in English and Spanish or Portuguese.

Location – Hybrid - M,T,TH in office in Tampa, FL

About Us

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.

• You will be responsible for growing your individual book of business within your portfolio of existing accounts
• Proactively engage and reach out to your accounts on a regular basis
• As the "single point of contact" for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities
• Communicate with customers and react to client requirements quickly and efficiently
• Analyze and understand the customer needs to present a solution that meets the customer requirements
• Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities
• Research and document relevant contact information for existing leads in Salesforce
• Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately
• Maintain knowledge of market conditions and competitive activities

Required Qualifications

• You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections
• As customer advocate and product expert you excel at influencing and inspiring customers
• Polished verbal and written communication skills
• Resilient and calm, you are able to guide customers through issues and escalations
• You have a proven track record in achieving and maintaining sales targets
• You have extensive IT knowledge
• As an experienced Account Manager, you enjoy "owning" a portfolio of accounts and guiding them through the customer journey
• Fluency in English, Spanish and Portuguese required

Preferred Qualifications

• Bachelor's degree (preferred)

What You’ll Love

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Cribl does differently.Â

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.Â

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

• Qualify, follow up, educate and develop a substantial volume of inbound and outbound leads to progress prospects further into Cribl’s sales process
• Efficiently respond and qualify inbound marketing leads according to set SLAs
• Generate sales-ready meetings and opportunities for sales executives using Cribl’s qualification criteria
• Research target new accounts, identify key personas, add contacts, emails and generate interest through cold discovery calls and email campaigns
• Leverage taught sales techniques to maximize customer interactions enough to provide high level introduction
• Use of strong selling and influencing skills to understand and uncover customer needs and business challenges to effectively pitch how Cribl solves them
• Log, track, and maintain Salesforce consistently according to Cribl’s lead to opportunity flow process
• Accurately distribute leads/meetings through discovery to assigned sales executives
• Consistently achieve meeting quota to ensure territory revenue and growth objectives are met
• Work closely with Sales Directors and attend customer meetings as required
• Attend sales meetings, training, and local trade shows to keep current with technology
• Work directly with marketing to drive continuous improvement in lead quality conversion rates and pipeline generation

Required Qualifications:

• Minimum of 1-3 years of previous prospecting experience
• Familiarity with systems. Specifically Salesforce, Outreach.io, and ZoomInfo and other prospecting tools
• Excellent written/verbal communication skills
• Strong business and tech acumen
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Ability to understand customer needs and meet that need with a successful product sale
• Excellent time management/organizational skills

Preferred Qualifications:

• Prior lead generation or sales prospecting experience and a college degree will enhance your consideration for this role

Base Salary Range: $56,000-$63,000

The total compensation offered for this position includes a commission/incentive plan. The salary for this role is dependent on geographic location. The salary offered will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.Â

#LI-TM1

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.Â

Summary

Here's a chance to kickstart your sales career as a member of a fun, ambitious, and successful team!

OneLogin has joined One Identity by Quest! The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

On One Identity's Sales Development team you will learn everything you need to know about sales amongst the highest achieving sales reps in the tech space. We guarantee lots of challenges, growth and learning within our world class team. As a One Identity Sales Development Representative (SDR), you will prospect, qualify, and generate opportunities to support the overall growth of the business. This is a pivotal role within our sales organization as you would be one of the first touch points for prospects, setting the tone for the sales cycle and future customer relationships.

We believe each team member plays an integral role in the company! Through our top standard training programs we help you polish your sales and technology acumen. One Identity prioritizes growth from within allowing you to explore and develop skills in sales and other departments. This position is based in our Dublin, OH office, with a requirement to work in the office 3 days a week.

Company Overview

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

• Life at One Identity means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationships.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members' health and wellness is our priority as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.

• Manage and prioritize inbound leads and convert them into sales opportunities
• Respond to sales phone calls, sales emails and live website chat
• Research accounts and leads to identify contacts and triggers for tailored outreach
• Use tools such as LinkedIn Sales Navigator, ZoomInfo, and Salesforce
• Use calls, emails and social platforms to connect and engage with prospects
• Use automation tools to ensure a consistent and scalable cadence of touch points
• Deliver high quality meetings to account executives by following qualification criteria
• Develop specific daily, weekly and monthly activity metrics to help you achieve targets
• Collaborate with account executives on a daily basis
• Leverage lead generation programs, content and events provided by the marketing team

Required Qualifications

• Passion for sales
• Excellent written and verbal communication skills
• An eagerness to learn, you are curious and customer-centric
• A "Can Do" / "Winner" attitude, you are highly motivated to achieve and exceed targets
• A commitment to team and company success, you are a team player who wants to contribute and learn from others
• Bachelor's degree or a combination of experience and education
• Must be able to work in our Dublin, OH office

Preferred Qualifications

• Experience in a fast-paced prospecting/outbound sales development role
• 6+ months of experience in an IT Sales related environment
• Passion for sales and SaaS technology
• Salesforce or other CRM experience

• Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.