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State Incident Response Program Manager

State of Washington

Job Description

Posted on: 
November 12, 2024

Summary and company overview

About WSDOT

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking to fill the State Incident Response (IR) Program Manager position, located in Olympia, WA. In this role, you will manage the strategic operations of the statewide Incident Response Program and develop and implement strategic operational improvements as it relates to incident response and Traffic Incident Management (TIM) statewide. Additionally, this role serves to align all responders and partner agencies with industry best practices while managing daily program operational needs. The State IR Program Manager will provide vision, management, guidance, and strategic direction for the statewide IR Program and several initiatives in collaboration with all potential partners in the field of TIM, including but not limited to all WSDOT regions, the Washington State Patrol (WSP), Washington Fire Chiefs (WFC), towing services, and other emergency and incident response partners. This position will develop and implement policies and programs to improve safe response to, and clearance of, roadway blocking incidents.

Responsibilities

  • Coordinate, collaborate, and communicate with State Incident Management Administration.
  • Development, coordination, tracking, and delivery of training using common computer tools, software, and websites such as WaTIMCo and SharePoint for information sharing and advertisement.
  • Coordinate Washington State Fusion Center training with IR Program and TMC staff, and other responder partners.
  • Lead statewide quarterly IR Program meetings; provide IR Program reporting for FHWA requirements.
  • Develop IR Team Standard Operating Guidelines; coordinate with IR leadership statewide and WSP for Authorized Emergency Vehicle permitting and IR driver vetting.
  • Develop agreements, policies, guidelines, and user handbook for Major Incident Tow (MIT) and Instant Tow programs; approve payments and maintain records within required timelines.
  • Prepare contracts, Memorandums of Understanding (MOU), and other Agreements that serve interagency needs for the IR program.
  • Support coordination and establishment efforts associated with WaTIMCo partnerships and Joint Operations Groups (JOG) that serve as regional TIM teams.

Job Requirements

Required Qualifications:

  • A bachelor's degree or equivalent years of experience in fields closely related to Incident Response, Traffic Incident Management, and/or Emergency Management.
  • Five (5) years of progressive experience and knowledge in all the following:
  • Strong understanding of traffic incident management protocols and best practices.
  • Experience in project planning, implementation, and evaluation related to transportation or emergency response programs.
  • Knowledge of hazardous spill cleanup rules and regulations, roadway lane clearance techniques and methods, traffic control and operations, crash investigation efficiencies, emergency management and operations, and field personnel training.
  • Ability to manage budgets, resources, and timeliness effectively.
  • Familiarity with the laws, regulations, and policies governing transportation and emergency response.
  • Proficiency in data analysis and reporting related to traffic incidents and response effectiveness.
  • Effectively communicate with constituents.
  • ICS100, ICS200, ICS300, ICS400 ICS700, and ICS800 FEMA training for emergency response and operations or the ability to obtain within the first six (6) months of appointment.
  • Experience in stakeholder engagement and collaboration with local, state, and federal agencies.
  • The ability to pass a criminal background check from the Equipment and Standards Review Unit of the Washington State Patrol (WSP).
  • A valid driver’s license.

Preferred Qualifications:

  • Leadership experience in management, transportation operations, and emergency operations.
  • Ability to successfully lead teams and address national audiences regarding WSDOT's initiatives on Traffic Incident Management.
  • Strong commitment to promoting safety for responders and the public during incident management operations.
  • Demonstrate the ability to lead and manage cross-functional teams effectively.
  • Experience in developing training programs.
  • Excellent verbal and written communication skills, with the ability to present information to diverse audiences.
  • Ability to perform fieldwork, including responding to incidents in various weather conditions and environments and attending incident debriefs when requested.

Additional commentary

NA

Summary and company overview

About WSDOT

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking to fill the State Incident Response (IR) Program Manager position, located in Olympia, WA. In this role, you will manage the strategic operations of the statewide Incident Response Program and develop and implement strategic operational improvements as it relates to incident response and Traffic Incident Management (TIM) statewide. Additionally, this role serves to align all responders and partner agencies with industry best practices while managing daily program operational needs. The State IR Program Manager will provide vision, management, guidance, and strategic direction for the statewide IR Program and several initiatives in collaboration with all potential partners in the field of TIM, including but not limited to all WSDOT regions, the Washington State Patrol (WSP), Washington Fire Chiefs (WFC), towing services, and other emergency and incident response partners. This position will develop and implement policies and programs to improve safe response to, and clearance of, roadway blocking incidents.

Apply now