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Sr Director of Information Technology

HUMAN

Job Description

Posted on: 
September 17, 2024

Summary and company overview

Role Summary

We're looking for a tech-savvy, innovative and people-forward Head of IT to lead our company's technological initiatives and ensure our technology is aligned with our mission to protect the world from bots. As the Head of IT, you'll be responsible for driving the development and implementation of technology strategies that align with the company's overall objectives.

Company Overview

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms.

Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our  day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).

** Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.**

Responsibilities

What you'll do:

  • Collaborate with departmental leaders to define the IT objectives that support the overall business strategy.
  • Lead, mentor, and manage a global team of IT professionals.  Foster a collaborative team environment, encouraging continuous improvement and professional development.
  • Provide hands-on technical leadership when necessary, addressing critical issues and guiding the implementation of new systems.
  • Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget and meet functional objectives.
  • Work with stakeholders to identify technology needs and provide solutions to support the company's goals and objectives.
  • Ensure that the company's technology and data security practices meet industry standards and regulatory requirements.
  • Manage the company's technology and services budget and ensure that technology investments align with the company's goals and objectives ensuring cost-effective use of resources.
  • Stay up-to-date with emerging technologies and trends in the SAAS industry and evaluate their potential impact on the company.
  • Develop and enforce IT policies, procedures, and standards to ensure compliance and operational efficiency.
  • Work with security to ensure a secure IT infrastructure
  • Day to day IT work with the team - this is a hands-on role

Job Requirements

Who you are:

Required Qualifications:

  • Leadership with empathy, someone who can balance business needs while fostering a fun and engaging work environment.
  • Experience leading a SaaS company's IT department
  • Deep expertise with identity management in a purely cloud based IT environment.
  • You have a track record of stepping up and leading successful complex IT projects, including rolling out new IT platforms
  • Prior experience working in organizations with global compliance requirements (ISO and SOC).
  • Excellent leadership, management, and organizational skills.
  • Strong problem-solving and critical thinking skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a global organization and with all levels of the organization.
  • Ability to work well under pressure and manage multiple priorities.
  • Ability to think strategically and provide solutions that align with the company's goals and objectives.

Preferred Qualifications:

  • Prior experience or certifications with ITIL or PMP are a plus

Additional commentary

The base pay range for this position is $200,000- $240,000 which can include additional on-target commission pay/bonus. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!

With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.

We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for home office setup, wellbeing, and learning & development. We also offer weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.

We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.

Summary and company overview

Role Summary

We're looking for a tech-savvy, innovative and people-forward Head of IT to lead our company's technological initiatives and ensure our technology is aligned with our mission to protect the world from bots. As the Head of IT, you'll be responsible for driving the development and implementation of technology strategies that align with the company's overall objectives.

Company Overview

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms.

Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our  day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).

** Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.**

Apply now