• Support efforts necessary to supplement product development of features required by Federal customers such as Public Key Infrastructure (PKI).
• Help to resolve issues and insure the project deliverables are completed on time.
• Security assessments using in-house tools and industry standard tools.
• Interface with vendors, product development engineering, business and support teams to insure solutions will not have a negative impact on system performance, availability and serviceability.
• Assist with support of the lab systems to ensure components are configured and functioning properly and available to support testing and development activities as required.
• Provide support for field activities including implementation planning and deployment, assisting with troubleshooting/resolving issues.
• Assist with development of policies and training of support personnel as required.
• Provide Tier 2 support for Federal Service supported products and services.
• Insure all deliverables are produced as needed for successful field deployment for initial install and subsequent updates.

Required Qualifications:

• Bachelors Degree and 3+ years of experience in Engineering, Information Systems, IT, Networking, Computer Science, or Cybersecurity OR 5+ years of experience in Engineering, Information Systems, IT, Networking, Computer Science, or Cybersecurity.
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

Preferred Qualifications:

• Bachelor's Degree and 3+ years of professional experience OR 5+ years of professional experience in lieu of degree.
• Knowledge of multi-factor authentication implementation, Active Directory and authentication across platform extremely helpful.
• Ability and willingness to learn complex technologies.
• Ability to gather and analyze data, reason logically and creatively, draw conclusions and make appropriate recommendations.
• Good communication skills, both written and verbal. Strong interpersonal skills to assist and communicate with staff and clients.
• Experience with Windows (client and server) and Linux Operating Systems.
• Some basic networking concepts.
• Experience with ASTRO systems a plus.
• Experience in software development a plus.
• The potential candidate will be required to complete Standard Form 89 Questionnaire for National Security Positions.
• Minimum of 3 years recent experience in fielding and supporting Information Technology Systems.

Travel Requirements:

10-25%

Relocation Provided:

None

Position Type:

Experienced

Referral Payment Plan:

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.