• Be a hands on technologist and collaborate with Sysdig customers on a regular basis
• Build and maintain relationships across the customers organization from engineers to Exec level
• Drive business outcomes and value realization by establishing customer centric solutions
• Provide customers guidance on Sysdig deployments and operational best practices
• Contribute to workshops aimed at helping customers unlock the full value of the Sysdig platform
• Be an advocate for customer requirements and partner with Product Management and Engineering to align roadmap initiatives
• Partner with Sales to drive customer retention and account growth
• Partner with Support and Professional Services to ensure highly quality customer solutions and efficient issue resolution

Required Qualifications

• Experience creating and optimizing container images
• Experience installing, upgrading, and troubleshooting solutions on Kubernetes in an Enterprise environment
• Experience creating and managing Kubernetes clusters On-Prem and/or on Cloud Service Providers
• Strong understanding of cloud native applications, platforms, security, automation techniques, and DEVSECOPS
• Experience in software development and scripting using API endpoints
• Experience leading and managing projects, working with Customers/Users (internal and/or external), and strong communication skills
• Experience managing issues, root cause analysis, and driving to resolution

Preferred Qualifications

• Bonus: Experience using time series metrics to troubleshoot application issues and understanding of industry-accepted monitoring practices like Golden Signals, USE method, etc is a plus
• One or more of CKAD/CKA/CKS Certifications
• Experience with Linux, Helm, Terraform, Kubernetes, Cloud Platforms
• Experience with Prometheus and PromQL
• Self-motivated, proactive, and innovative team players who strive to inspire customer loyalty
• Strong “hands on” technologists dedicated to continued learning
• Experience with Cyber Security in Cloud and Container Ecosystems and capable of acting in a consulting role
• Strong empathy, patience, and a passion for working with customers
• Coachability
• Experience working with Sysdig and/or Falco is a plus

• Why work at Sysdig?
• We’re a well funded startup that already has a large enterprise customer base
• We have an organizational focus on delivering value to customers
• Our open source tools are widely used and loved by technologists & developers
• When you join Sysdig, you can expect:
• Great compensation package, including equity opportunities
• An international culture with employees in more than 40 countries
• Flexible work arrangement
• Mental well-being support for you and your family and company-wide recharge days
• Development opportunities

The U.S. annual on target earnings (OTE) range for this full-time position is between $146000 and 183000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on a variety of factors, including (but not limited to)the candidate’s work location, job-related skills, experience and education.

We would love for you to join us! Please reach out even if your experience doesn’t perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career is unconventional.

Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated!

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