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Solution Engineer (Remote, Western US)

Dynatrace

Job Description

Posted on: 
September 17, 2024

Summary and company overview

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing, and managing remote POCs, building key relationships with Dynatrace’s customers, and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.

Responsibilities

  • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
  • As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the value driven technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
  • Present Dynatrace’s vision to our customers C-suite executives.
  • Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
  • Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
  • Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
  • Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Job Requirements

Minimum Requirements:

  • Bachelor’s degree in Computer Science or equivalent education or experience required.
  • 3+ years of experience within the observability or observability SE space.

Preferred Requirements:

  • Experience with web technologies such as HTML, CSS, and JavaScript.
  • Experience with programming / scripting side technologies such as Java, Python, .NET, PHP, Go, Node.js and database.
  • Advance knowledge of Operating Systems (OS) including Windows and Linux.
  • Experience with DevOps or Site Reliability Engineering practices
  • Knowledge with cloud platforms, including AWS, Azure or GCP
  • Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
  • Experience with automation like Ansible, Puppet, Terraform, etc.

Additional commentary

  • Dynatrace is a market share leader & a 14x magic quadrant leader
  • Invest heavily in the product side of things – huge global investment in R&D
  • Dynatrace is trusted by over half of Fortune’s Top 10
  • Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
  • Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

Compensation and rewards:

  • The base salary range for this role is $113,000 - $157,000. When determining your salary, we consider your experience, skills, education, and work location.
  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Summary and company overview

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing, and managing remote POCs, building key relationships with Dynatrace’s customers, and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.

Apply now