• Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function
• Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization
• Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts
• Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs
• Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections
• Act as an escalation point for renewals strategy, critical account issues, and ongoing account planning
• Analyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage
• Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions

Required Qualifications:

• BA/BS required
• Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role
• Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners
• A proven track record of quota achievement and demonstrated career stability
• Excellent communication and presentation skills
• Attention to detail, strong organizational skills, and a bias for action
• A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances

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Preferred Qualifications:

• Salesforce knowledge
• SaaS background
• Analytical capabilities and the ability to tell a story with data

Salary Disclosure:

Base Salary range: $150,000-160,000

OTE Salary range: $225,000-$235,000

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This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus.

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Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

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We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

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To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

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Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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To learn more about how our work is changing the world, check out these articles and videos:

• Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S
• Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7
• Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU
• Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4
• Archives & Press Releases: https://learn.socure.com/about/press-release

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Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.