- Encourages an inclusive environment for all team members.
- Advocates for change initiatives and effectively leads the implementation of innovative ideas within the IT department and across the organization.
- Communicates company changes and significant events to IT staff members, ensuring they are informed.
- Enforces data trust and enablement security measures to protect the company's information.
- Remains up to date on emerging technologies and industry trends.
- Assists in the hiring and training process of IT support staff, ensuring they possess the necessary skills and knowledge to fulfill their roles effectively.
Strategic Planning and Financial Oversight
- Establishes strategic annual and long-term business plans and operational budgets for responsible IT areas.
- Develops and maintains a comprehensive cloud security strategy aligned with the organization's overall security objectives and the larger organizational cloud strategy.
- Assures the alignment of IT and business strategy with particular focus on thought leadership and innovation. Must be able to design and execute multi-year plans.
- Tracks implementations to ensure financial and service targets are met according to timelines.
Leadership and Operations Management
- Creates a security strategy and roadmap to drive the organization towards a more secure future.
- Directs and manages IT Department activities and operations. Leads multiple teams of various levels of employees and consultants through the prioritization and implementation of project-related activities.
- Provides motivational career development and assessment of team members.
- Encourages a diverse, inclusive team.
Service Delivery and Stakeholder Management
- Leads the incident response plan for the organization enrolling leadership to follow a well-rehearsed plan when a cyber event occurs.
- Oversees and negotiates service level agreements with internal and external stakeholders.
- Keeps track of service delivery to ensure agreed targets and standards are met.
- Directs relationships with vendors and ensures that vendors meet business objectives, SLAs, and deliverables in a timely manner and within budget guidelines.
- Interacts with major suppliers, overseeing RFPs, bids, contracts, and service agreements.
Project Planning and Resource Allocation
- Implements and directs security solutions that are secure, scalable, reliable, and cost-effective.
- Determines the value of every IT-related project. Prioritizes the scheduling and implementation of major IT projects to ensure the efficient utilization of resources.
- Identifies IT resources required to meet defined business objectives.
- Defends and develops opportunities for continuous creative improvement of processes and systems.
- Oversees, creates, and maintains the policies and procedures that protect the organization's computing infrastructure and data.
Policy Development and Implementation
- Collaborates with Legal and Government Relations/Compliance teams to ensure compliance with relevant laws, regulations, and policies.
- Advocates for changes in other departments' practices to ensure compliance with security policies.
- Directs the planning, production, and implementation of information and technology-related systems policies, procedures, and regulations.