Essential Functions:

• Administer security controls to prevent malware delivery, execution and extent of cyber incidents
• Analyze detected vulnerabilities and implement security measures to resolve the identified vulnerabilities
• Provide cybersecurity recommendations to leadership based on significant threats and vulnerabilities
• Ensure all systems security operations and maintenance activities are properly documented and updated as necessary
• Ensure cybersecurity-enabled technologies reduce identified risk to an acceptable level.
• Verify minimum security requirements are in place for all applications
• Working knowledge of a wide range of applications
• Provide organization-wide desktop support as necessary

Additional Functions:

• Address user tickets regarding hardware, software and networking
• Walk customers through installing computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways to resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in Help Desk
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Maintain printing infrastructure

Qualifications

Job Specifications (Knowledge, Skills, and Abilities):

• Experience with Microsoft SQL Server
• Ability to set priorities, meet deadlines, and multitask
• Excellent teamwork skills and high degree of initiative required
• Work independently and possess a high level of self-motivation and initiative
• Knowledge of network security practices and anti-virus programs
• Hands on experience with Windows and Microsoft Office applications
• Must be able to lift 50 lbs.

Education, Certifications and Experience:

• High School Diploma or GED
• AA/AS in Computer Science or related field or equivalent
• Minimum of 1 year of experience required

Physical Demands and Work Environment:

Working conditions are normal for that of a manufacturing/machine shop/office environment.

All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties that may be required for this position. Additional duties are performed by the individuals currently holding this or similar positions and additional duties may be assigned.

Our Competitive Benefits Include:

• Medical, dental, vision insurance with generous portion of premium paid by Enflite
• 401(k) with company match
• Life insurance, disability insurance
• Paid time off
• Paid company holidays
• Annual discretionary bonus eligibility
• Fun activities each month (past events have included cookouts, baking competitions, cornhole tournaments, water balloon fights)