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Associate Account Manager - Renewal Specialist
JFrog
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Remote Eligibility
Hybrid
Domain
Administrative
State
California
City
Sunnyvale
Job Description
Posted on:
September 17, 2024
Primary NIST Speciality
NIST Sub-speciality
Seniority
Experienced
Salary ($K)
85
-
105
Summary and company overview
Summary Information about the Role
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.†Wouldn't it be amazing if you could join us in our journey?
Company Overview
JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.
Responsibilities
- Lead and oversee the renewal process with customers, including generating renewal quotes and opportunities, in collaboration with Customer Success, Finance, Legal, Deal Desk, and Sales teams to ensure contract accuracy.
- Provide direct administrative support related to renewals and services for Account Executives to ensure continued customer satisfaction.
- Perform routine account servicing tasks for a targeted portfolio, including renewal processing, quote generation, Salesforce (SF) updates, invoice tracking, and addressing back-office tasks.
- Own and manage a portfolio of renewal contracts within an assigned territory.
- Ensure all renewals are processed on time.
- Communicate with customers or customer liaisons to ensure the proper handling of renewals.
- Prepare renewal quotations, invoices, and notifications.
- Identify growth opportunities and provide insights that drive better business outcomes.
Job Requirements
Required Qualifications
- A minimum of 4 years of relevant experience.
- Exceptional time management skills, attention to detail, and the ability to prioritize tasks.
- Proven problem-solving skills, with the ability to manage routine account servicing tasks and meet tight deadlines.
- Strong proficiency with MS Office (particularly Excel, Word, and PowerPoint).
- Excellent verbal and written communication skills.
Preferred Qualifications
NA
Additional commentary
- At JFrog, base salary is only one component of our compensation package.
- This position has a base salary range between $85,000 to $105,000. Â Base salary will be based on your skills, qualifications, experience and location.
- Additionally, this role may be eligible for discretionary bonuses or commission payments.
- This position also includes an equity package of restricted stock units (RSU). Â In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
- JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
- JFrog embraces hybrid work: 3 days in office / 2 days remote.
Summary and company overview
Summary Information about the Role
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.†Wouldn't it be amazing if you could join us in our journey?
Company Overview
JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.
About
JFrog
Company Size
Mid-large (2K-5K)
Employer type
Vendor
Company Rating (Glassdoor)
4.0
View Glassdoor
