Build Your Career in Cybersecurity -
YOUR WAY

Role: Architect IGA

Primary Skill: SailPoint IDNow

Location: US

Job Description:

We are currently seeking an Identity Management Architect to support our Identity Governance and Administration (IGA) practice. This position will be part of our Center of Excellence and work directly with our Senior Architects and Practice Manager to assess IAM policies and procedures, document and develop overall IAM strategy, identify and address internal process or access control issues, coordinate IAM-related communications to the Simeio community, and provide standards and guidelines to implement/deploy IGA solutions that facilitate business operations.

At present the services fall under one of the following categories which are delivered via Identity as a Services Solutions (IDAAS):

• Access Governance
• Identity Administration
• Access Management & Federation
• Security & Risk Intelligence
• Data Security

• SailPoint Identity Now implementation and support
• Configure virtual appliances & create identity profiles
• Execute role-based provisioning & manager access review
• Communicate with clients/partners on products & implementations
• Managing, facilitating and maintaining knowledge repositories of existing and past implementations
• Creation of LOE based on various deployment scenarios
• Ability to guide teams in gap discussions on use cases and recognize technical and process gaps in client programs based on best practices, industry process and technical standards plus any regulatory/compliance requirements
• Ability to assess potential threats and weaknesses in existing processes and procedures
• Developing a best practice methodology for the governance of the identity lifecycle processes around roles/rules, monitoring access control processes to ensure they are effective, efficient, and in compliance with standards and control objectives
• Developing and documenting IGA standards and controls and implementing procedures to ensure defined standards and controls are operating effectively
• Developing support and sustainability procedures for ongoing operations related to Security Operations
• Create and maintain training and accreditation programs and manage the Simeio training for the Identity Governance practice area.

Key Skills:

• 8+ years of experience in Identity and access management with at least 3+ years of professional experience related to Identity and Access Management programs
• Should have worked in (Workflows, Identity trigger, Access review, Access request, event triggers, password management
• Should have worked on Access Model (access profile, entitlements, roles and role insights)
• Should have worked on Identity AI, Search functionality, Segregation of duties
• Should have experience with sound HR systems - Workday, Oracle fusion, SAP success factor etc.
• Should have experience in Active Directory and ITSM tools (ServiceNow)
• Should have experience with the following programming languages: Java, BeanShell
• Knowledge of directory servers (Oracle, TDS, AD, LDAP, etc.)
• Implementation experience with SailPoint product suite (IIQ, ISC)
• Technical understanding of identity governance and identity administration skills
• Understanding of authorization/access control models. Practical/business understanding of role and rule-based access control models (how, why, and when to use)
• Professional designations or certification related to cyber-security, audit information systems, or IT security desirable

Soft Skills:

• Effective communication and interpersonal skills (written and verbal) to interact with various levels of client representatives
• Strong program team leadership and interpersonal skills in areas such as teamwork, facilitation, and negotiation
• Strong time management skills
• Ability to identify and analyze problems
• Ability to work in a highly integrated and dynamic team environment
• Desire to work on diverse projects with multiple language, cultural, and technical differences
• Ability to work in a dynamic work environment
• Able to travel to client locations
• Ability to develop and manage project plans & budgets
• Excellent problem-solving / troubleshooting skills

Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700.

Get to Know Us

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

• Manage a portfolio of federal, DOD, and Defense Industrial Base (DIB) customer accounts to achieve long-term success and drive continued adoption of our cybersecurity solution.
• Develop strong interpersonal skills to build long-standing relationships with customers, understanding their unique cybersecurity requirements and tailoring our offerings to their needs.
• Act as a customer advocate and first-line resource, immediately responding to operational or technical inquiries and relaying customer feedback to our internal teams to help steer the evolution of our product and services.
• Guide clients through the onboarding process and provide strategic guidance on how to extract maximum value from all Horizon3.ai products offerings.
• Proactively identify customer needs and potential challenges, suggesting solutions that improve their experience and enhance their cybersecurity posture.
• Monitor customer usage trends and KPIs to identify risks and expansion opportunities to secure timely renewals.
• Conduct customer success check-ins, pentest reviews, business reviews, renewal syncs, and technical troubleshooting sessions at both regularly scheduled and ad-hoc cadences.
• Effectively interact with customers, cross-functional teams, and third-party vendors
• Develop a deep understanding of Horizon3.ai suite of product offerings, becoming a trusted adviser on all key features and benefits.
• Maintain strategic awareness of novel and evolving cybersecurity trends and threats.

Required Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science or related fields.
• 3+ years of experience in federal or DOD customer-facing roles such as Customer Success, Account Management, or Client Services within a SaaS or cybersecurity environment.
• Understanding of government IT systems, architecture, and networking.
• Working knowledge of federal and DOD cybersecurity regulations regarding information handling and compliance.
• Exceptional communication, interpersonal, and customer service skills.
• Strong analytical skills with the ability to identify user trends and discern customer needs.
• Experience with CRM software (e.g., Salesforce, HubSpot) and Customer Success software (e.g., Gainsight, ClientSuccess).
• Ability to work independently and in a team, establishing successful customer-focused initiatives.
• Excellent problem-solving skills with the ability to identify issues, resolve them quickly, and prevent them from reoccurring.

Preferred Qualifications

• Related Military Occupational Skill (MOS) + direct work experience may substitute degree requirements.
• In-depth knowledge of cybersecurity practices and principles; possession of relevant certifications (e.g., CompTIA Security+, Certified Ethical Hacker, CISSP, OSCP) is preferred.
• Working knowledge of DIB complex, associated risks, and solutions.
• Prior experience in the Intelligence Community (IC) and active/recent clearance is beneficial.

• Travel RequiredWe are a fully remote company, and this job may require up to 5% of travel to be successful.
• Compensation and ValuesAt Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.In accordance with various State’s transparency regulations, we provide the following salary range information for this position:
• Base salary range: $104,000 - $129,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process.
• Perks of Horizon3.ai
• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best.
• Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave.
• You Belong HereHorizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.
• Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
• Application NoteIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.Â

At UpGuard, our Sales team has not only been pivotal in growing our business but more importantly, showing the value of our product on a daily basis. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2023, our Sales team exceeded revenue targets and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.

Why are we hiring for this role?

We are looking to further expand our Sales Engineer function in the US, to support our growing sales team. As a Sales Engineer at UpGuard, you will be the central technical point of contact for customers progressing through our sales funnel. We’re looking for a driven individual who possesses an inquisitive mind and excellent technical knowledge. By joining the Sales Engineer team in the US, you'll have a critical role in enabling our Account Executives and ensuring our customers have a world-class experience.

• As part of the Revenue Operations team, your goals will be to build, implement and iterate on processes to support and scale the Sales function to achieve revenue targets
• You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following:
• Support prospects during trials/proof of concepts (POC) of the platform
• Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements
• Be the technical point of contact for any support queries during the trial process
• Assist with customer security assessments, RFPs, and business cases as required
• Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them

Required Qualifications:

• At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company
• A solutions-driven problem solver who is innately curious and seeks to understand WHYÂ
• Proven ability to deliver product demonstrations and presentations to customers
• Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process
• A high degree of technical aptitude and an intrinsic willingness to learn
• Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements

Preferred Qualifications:

• Information Technology or Software Engineering degree
• Experience or a keen interest in cybersecurity

What's in it for you?

• Monthly Lifestyle subsidy: use this for financial, physical, and mental wellbeing.
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard.
• Generous Compensation: The base salary range for this role is between $90,000 and $110,000. You will also receive a quarterly bonus on top of the base salary. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance.
• Generous Annual Leave/PTO allowances: time to recharge your batteries.
• 18 weeks paid Parental Leave: irrespective of parenting role.
• Personal Leave allowance: this includes sick & carer’s leave.
• Fully remote working environment: while we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance.
• Top-spec hardware: all team members will be provided with top-spec laptops for their roles.
• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform.
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work.

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, DC or NV. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.