Summary Information about the Role

Senior Software Engineer - API Services

The API Services team owns critical services to ensure the performance and reliability of Fastly’s Control Plane. We are looking for a senior backend engineer with some SRE experience to join our team. This role involves working with numerous internal Fastly teams and supporting critical components of our infrastructure.

Company Overview

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

• Design, develop, deploy, and maintain systems and features that have a direct impact on how customers run their services on Fastly
• Contribute, support and deploy applications and scripts written in Go to cloud environments
• Evolve manual tasks into reliable, automatic systems
• Operate infrastructure and services at scale
• Collaborate with your teammates and other engineers across the organization through code and design reviews
• Anticipate, design, and build for the continued reliability and scaling needs of the Fastly Control Systems
• Contribute to the core infrastructure and platform needs of the team by working with tools and frameworks like Terraform, Jenkins, Kubernetes and Chef
• Participate in on-call rotation

Required Qualifications:

• At least 5 years of related development experience, preferably building global scale distributed systems
• Hands-on experience developing applications in GoLang
• Solid experience with cloud providers (AWS, GCP), containerization (Docker, Kubernetes) and infrastructure as code (Terraform)
• Track record of processes improvements through automation
• Experience with monitoring and observability tools (Prometheus, Grafana, Splunk, New Relic, etc)
• Understanding of distributed systems and microservices architecture
• Able to implement reasonably well defined projects with minimal guidance
• Eager to learn new domains, grow your skills, and move up the stack
• Strong written and verbal communication skills
• A great teammate: communicative, collaborative, empathetic
• Experience working with teams distributed across different time zones

Preferred Qualifications:

• Experience with Envoy
• Experience with Varnish
• Experience with API Gateway

Additional Commentary

Work Hours:

This position will require you to be available during core North American business hours and occasional nights and weekends for on call rotation.

Work Location(s) & Travel Requirements:

This position is open to both hybrid and remote work locations in the US. The preferred hybrid locations for this position are:

• San Francisco, CA
• Denver, CO
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. We are willing to consider remote candidates in the United States only.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated base salary range for this position is $167,790 to $209,740. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants._

Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within Strategic Enterprise Accounts in our strategic accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions!

HashiCorp’s Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts!

• Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio
• Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes
• Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations
• Align the overall HashiCorp solution to the customer’s business needs, challenges, and technical requirements
• Execute solution and value selling to existing customer base and new prospects
• Articulate and evangelize the vision and positioning of both the company and products
• Build a healthy pipeline of revenue and new logos for your target accounts
• Accurately forecast business on a weekly cadence
• Accurately qualify opportunities based on MEDDPICC
• Effectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management

Required Qualifications

• Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement
• Extensive strategic sales and strategic customer development experience with a track record of closing enterprise deals
• Excellent operational discipline, crafting and completing quarterly and annual business plans and forecasting.
• Strong executive presence, interpersonal skills, and credibility
• Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions
• Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets
• Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role is:

$153,000 — $180,000 USD

The OTE pay range for this role is:

$306,000 — $360,000 USD

Director, Technology Alliances (Splunk)

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Location: Bay Area preferred but must be West Coast based.

• Strategic Growth and Business Impact: Shape and execute a long-term alliance strategy with top technology partners to significantly expand customer engagements, drive market differentiation, and enhance business alignment for scalable growth.
• Executive Relationship Management: Cultivate, deepen, and leverage executive relationships with strategic alliance partners to elevate Deepwatch’s market position and mindshare as a trusted go-to MSS partner, influencing decision-making at the highest levels.
• Cross-Functional Leadership and Alignment: Lead cross-functional initiatives and foster collaboration across sales, marketing, technical, and product teams, ensuring effective go-to-market (GTM) alignment to maximize joint customer and revenue opportunities.
• Innovation and Thought Leadership: Engage deeply with emerging trends, technology shifts, and partner ecosystem changes to anticipate market dynamics, ensuring that Deepwatch’s partnerships remain aligned with both company goals and the evolving needs of the cybersecurity landscape.
• Outcome-Oriented Strategy Execution: Own and optimize the performance of joint business plans with alliance partners, translating high-level strategy into actionable steps and measurable outcomes that support quarterly and annual objectives.
• Business and Technical Evangelism: Represent Deepwatch in executive briefings, C-level presentations, industry events, and security conferences as a thought leader and technical expert, showcasing the value of Deepwatch’s solutions within the broader cybersecurity ecosystem.
• Performance Analysis and Reporting: Provide comprehensive reporting on alliance performance, market insights, and competitive positioning, and proactively recommend adjustments to strategies and tactics as market conditions or business objectives shift.
• Influence Over Product and Corporate Strategy: Act as a strategic advisor to Deepwatch’s executive leadership, offering input into the company’s overall strategy, product roadmap, and market positioning to align with alliance capabilities and market demand.

Required Qualifications:

• Have a Bachelor’s degree (Computer Science or related discipline preferred) and MBA (highly desired); if no MBA, equivalent working experience.
• Have 10+ years of proven experience in senior roles within strategic business development, technology alliances, or product management/marketing, including leadership over cross-functional initiatives and substantial customer engagement growth.
• Show extensive knowledge of Splunk and other cybersecurity platforms, frameworks, and architectures, with a strong grasp of industry standards such as MITRE ATT&CK and NIST.
• Exhibit a track record of successfully managing and influencing high-stakes relationships with senior executives and key decision-makers across partner and customer organizations.
• Exhibit excellent communication, presentation and negotiation skills with the ability to interact with partners, executives, and customers on a daily basis.
• Have a good grasp of the MSS competitive landscape.
• Are willing and able to travel extensively (often with short notice).

Preferred Qualifications:

• Use data-driven insights and strategic thinking to drive joint business plans, quickly adapting to market changes while maintaining a focus on long-term value creation.
• Show ability to work independently, establish priorities, and demonstrate good judgment.
• Proactively seek feedback and input.
• Are analytical with attention to details, creative, driven and with a get-it-done attitude.
• Be collaborative, an exceptional listener, and skilled at influencing stakeholders internally and externally to align and execute on joint initiatives.
• Possess channel and/or direct sales experience with focus on consultative, services-led sales and/or customer outcome-driven approach.

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States;
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

The anticipated salary range for this role is $200,000 to $240,000 OTE + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
• Unique professional development benefits, starting at $3,000 annually
• Wellness contests and monthly educational programs
• 401(K) retirement program with employer match
• Learn more here

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background and drug screen in accordance with applicable laws

Deepwatch is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.